Van Tien Nguyen
Perth,WA
Summary
Seasoned Restaurant Manager bringing proven success in operational efficiency. Known for improving customer satisfaction and maintaining high standards of service while effectively managing costs. Strengths include strategic planning, team leadership, and innovative problem-solving skills. Notably reduced operating costs in previous role by implementing process improvements and staff training programs.
Overview
10
10
years of professional experience
Work History
Vietnamese Restaurant Manager
Tien Nguyen
12.2014 - Current
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Created new menu items based on customer feedback and industry trends.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Maintained detailed records of sales transactions and daily shift reports.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Bankery Manager
Leanly Hot Bread
11.2016 - 12.2020
- Researched industry trends in order to stay ahead of competitors in terms of product offerings.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Developed new recipes that appealed to customers' taste preferences while meeting nutritional guidelines.
- Created cost-effective strategies to reduce waste while increasing productivity levels.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
Education
Bachelor of Electric Power - Electrical And Power Transmission Installation
Electric Power University
235 Hoàng Quốc Việt, Phường Cổ Nhuế 1, Quận Bắc Từ07-2014
Skills
- Operations Management
- Schedule Coordination
- Recruitment
- Customer Engagement
- Restaurant operations management
- Staff Management
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Bankery Manager
Leanly Hot Bread
11.2016 - 12.2020
Vietnamese Restaurant Manager
Tien Nguyen
12.2014 - Current
Bachelor of Electric Power - Electrical And Power Transmission Installation
Electric Power University
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