Varun Joiya

Boosted sales in real estate and commercial signage through effective project management.

• Led website launch, integrating design, production, and marketing strategies seamlessly.
• Performed rigorous product testing to verify adherence to specifications.
• Computed production, delivery, and installation costs for precise customer quotations.

• Attained 2.10 years of practical experience at Amber Electric Pty Ltd, strengthening skills in customer engagement, field operations, and energy solutions while deepening knowledge of Australian market trends, compliance standards, and workplace culture.

• Joined as an Insurance Associate in Global Benefit Operations then I was promoted as Sr. Insurance Associate.
• Work allocation
• Claim Management with the help of multiple applications, sessions macro’s, excel
• Work on critical and hold cases
• Reviewing and Approving Retirement Benefits
• Maintaining Claims
• Calculating and recovering overpayments
• Daily interaction with clients
• Preparing Monthly Business Report
• Performing task of Backup Quality Assurance
• Preparing cross training and new training plans
• Deploying Lean way tools
• Maintaining SOPs as per the updates
• Maintaining Update Tracker, Training Tracker, SLA Tracker
• Preparing and maintaining Lean Board

• Joined as a Customer Care Executive in Amazon Seller Support (U.K) and my work was to investigate the Bins and provide the proper resolution to the sellers.
• E-mail handling
• Peer to Peer Audits
• Investigate Bins
• Manage day to day Production
• Floor support
• Leading team huddles
• Responsible for cross trainings for new team members
• MOM preparation

• Identify target audiences
• Develop marketing plans with specific objectives across different channels and segments
• Analyse customer insights and consumer trends
• Leveraging internal support and driving collaboration
• Lead the execution of marketing programs
• Create, maintain, and conduct analytics reporting across multiple platforms