Vasilia Kadi

• Handled customer inquiries, concerns, and complaints in a professional and courteous manner.
• Accurately processed customer transactions using POS systems, including opening and closing of cash register.
• Ordered and restocked products to maintain optimal stock levels and ensure customer satisfaction.
• Maintained kiosk organisation and cleanliness to create a welcoming environment for customers.

• Prioritised tasks to meet diverse client needs and ensure timely support delivery.

• Maintained accurate records of client interactions and progress to meet organisational standards.

• Demonstrated composure and effectiveness in handling unexpected situations under pressure.

• Collaborated with colleagues to develop and implement support plans, enhancing client outcomes.