Summary
Overview
Work History
Education
Skills
Timeline
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Vaughan O'Shea

Northbridge ,NSW

Summary

Motivated and customer-focused professional dedicated to delivering exceptional service and creating memorable guest experiences. Known for a positive, approachable attitude, and strong interpersonal skills that foster trust and rapport with customers. Proven ability to enhance customer satisfaction and drive loyalty through effective communication, problem-solving, and relationship-building.

Overview

4
4
years of professional experience

Work History

Area Manager

Oaks Hotel
Neutral Bay , NSW
10.2022 - Current
  • Responsible for overseeing the daily operations of a busy bar and floor, ensuring high levels of customer satisfaction and team performance. Duties include managing staff, maintaining inventory, training staff, and delivering an exceptional guest experience. A hands-on leadership role focused on maintaining smooth service, high-quality beverages, and a vibrant, welcoming atmosphere

Windsurfing Coach

Wilson wind sports
Pittwater, NSW
06.2021 - 04.2022
  • Responsible for coaching experienced windsurfers, focusing on refining performance skills and advancing their technical and tactical abilities in the sport. Delivered tailored instruction to a diverse age range of clients (ages 10–60), adapting coaching methods to suit individual needs and learning styles. This role significantly enhanced my interpersonal communication, adaptability, and group management skills.

Education

High School Diploma -

SHORE
North Sydney
11-2022

BBA - Commerce

Macquarie University
Sydney, NSW

Skills

  • Staff management
  • Customer service
  • Conflict resolution
  • Employee training
  • Inventory management
  • Effective communication
  • Staff training
  • Staff supervision

Timeline

Area Manager

Oaks Hotel
10.2022 - Current

Windsurfing Coach

Wilson wind sports
06.2021 - 04.2022

High School Diploma -

SHORE

BBA - Commerce

Macquarie University

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Vaughan O'Shea