Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cooper Parkinson

Hobart,TAS

Summary

Bring multiple years of customer service experience within fast-paced environments, all while navigating work-related systems such as stock counting, rotating, and high levels of physical activity. Proficient with many technologies, including both Google and Microsoft Office Suite, such as Word and Excel, etc. Proven impact on the workplace positively through my work ethic and positive attitude.

Overview

4
4
years of professional experience

Work History

Grocery Stocker (Fruit & Veg) and Cashier

Woolworths Group
Hobart , TAS
09.2022 - Current

My practical experience and proven commitment to providing quality service:

  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Processed payments and bagged items for customer check out.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Responded quickly to customer requests for assistance with finding items in the store.

My strong communication skills.

  • Maintained productive communication between relevant clients and customers.
  • Built relationships with customers through effective communication.
  • Facilitated communication between team members by implementing effective communication strategies.
  • Utilized PA and radio systems when necessary.

Other skills related to my job:

  • Maintained records of all incoming and outgoing shipments of goods into the store's warehouse facility.
  • Loaded and unloaded grocery products from delivery trucks.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Faced on and off products on shelves and displays to meet company policies and making the store look more attractive to customers.
  • Stored and organised items in tool or supply rooms, allowing for easy retrieval.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Checked expiration dates on food items and removed outdated products promptly.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Rotated stock to ensure freshness of items.

Fast Food Worker

KFC (Collins Food Limited)
Brighton , TAS
12.2020 - 09.2022

My experience in a fast-paced industry:

  • Assembled and packaged orders swiftly to maintain fast service standards.
  • Delivered quick and efficient customer service, maintaining high satisfaction levels.

Other skills related to my job:

  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Adhered to company policies regarding attendance and punctuality.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Trained new employees on proper use of kitchen equipment and safety protocols.
  • Communicated effectively with co-workers to ensure smooth workflow.

Education

High School Diploma -

St Virgil's College
Austins Ferry, TAS
01-2024

Skills

  • Team collaboration
  • Time management
  • Order coordination
  • Multitasking and organisation
  • Positive and professional
  • Cash handling
  • Phone etiquette
  • Customer inquiries

References

References available upon request.

Timeline

Grocery Stocker (Fruit & Veg) and Cashier

Woolworths Group
09.2022 - Current

Fast Food Worker

KFC (Collins Food Limited)
12.2020 - 09.2022

High School Diploma -

St Virgil's College
Cooper Parkinson