Venkat Vaidyanathan
Perth,WA
Summary
Accomplished professional with a proven track record at Pioneer Credit, adept in customer focus and workload management. Leveraged motivational skills to enhance team performance and used influencing skills to expand client base, achieving significant revenue growth. Expert in developing strategic solutions and fostering key relationships, resulting in increased client satisfaction and business expansion.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Pioneer Credit
Perth, WA
04.2022 - Current
Senior Key Account Manager
Pioneer Credit
Perth, WA
03.2021 - 04.2022
- Identified opportunities for upselling within existing accounts, resulting in increased revenue generation.
- Developed comprehensive account plans for strategic growth, aligning with overall company objectives.
- Managed a diverse portfolio of key accounts, ensuring consistent revenue streams and business expansion opportunities.
- Collaborated with internal teams to ensure timely and accurate delivery of products and services to clients.
Account Manager
Pioneer Credit
Perth, WA
04.2019 - 03.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Regional Sales Manager
Aais
07.2018 - 03.2019
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Business Development Manager
Sp Hitech
04.2015 - 06.2018
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
General Manager
Provicence&abas
04.2012 - 04.2015
Business Development Manager
Providence&abas
08.2008 - 04.2012
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Project Manager
Providence&abas
04.2007 - 04.2008
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Business Analyst
Egb Systems
09.2006 - 03.2007
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
SAP SD Consultant
Dynacoral Solutions
08.2005 - 08.2006
- Handled change management tasks effectively, addressing stakeholder concerns while keeping projects on track.
- Optimized inventory control processes through accurate configuration of material determination procedures in the SAP environment.
- Identified areas for improvement in business processes, developing tailored SAP SD solutions accordingly.
- Supported successful software upgrades by proactively identifying potential risks, troubleshooting issues as they arose, and facilitating a seamless transition process.
Call Center Specialist
Seequence
05.2005 - 08.2005
- Assisted customers by answering questions and responding to inquiries.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
Mechanical Engineer
Kalyan Consultants
05.2003 - 05.2005
- Generated system concepts to satisfy product requirements.
- Evaluated final product's overall performance, reliability and safety.
- Coordinated with other departments such as procurement, logistics, and quality control to streamline interdepartmental communication and collaboration efforts effectively.
- Collaborated with cross-functional teams to identify opportunities for cost reduction, achieving significant savings without compromising on quality.
Education
Bachelor Of Mechanical Engineering - Mechanical Engineering
Anna University
2003
Don Bosco
1999
Skills
- Customer Focus
- Workload Management
- Motivational Skills
- Influencing skills
Certification
SAP MM
Timeline
Team Leader Manager
Pioneer Credit
04.2022 - Current
Senior Key Account Manager
Pioneer Credit
03.2021 - 04.2022
Account Manager
Pioneer Credit
04.2019 - 03.2021
Regional Sales Manager
Aais
07.2018 - 03.2019
Business Development Manager
Sp Hitech
04.2015 - 06.2018
General Manager
Provicence&abas
04.2012 - 04.2015
Business Development Manager
Providence&abas
08.2008 - 04.2012
Project Manager
Providence&abas
04.2007 - 04.2008
Business Analyst
Egb Systems
09.2006 - 03.2007
SAP SD Consultant
Dynacoral Solutions
08.2005 - 08.2006
Call Center Specialist
Seequence
05.2005 - 08.2005
Mechanical Engineer
Kalyan Consultants
05.2003 - 05.2005
Bachelor Of Mechanical Engineering - Mechanical Engineering
Anna University
Don Bosco