Summary
Overview
Work History
Education
Skills
HOBBIES
Timeline
Generic

Verenaisi Waqa

Edmondson Park,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Seasoned volunteer with success assisting organisations with service delivery and fundraising. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Housekeeping Room Attendant

Crown Casino
06.2023 - 10.2023
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Crew Member

McDonald's
03.2023 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Housekeeping Attendant

Sofitel Sydney Wentworth
10.2022 - 04.2023
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Responded to requests from patrons for linens and toiletries.
  • Handled requests for extra linens, toiletries and other supplies.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Education

Diploma Hospitality,Tourism And Management - Certificate III, IV Commercial Cookery

Reach Community College
Sydney, NSW
2024

High School.

Vunimono High School
Nausori, Fiji
10.2022

Skills

  • Order Delivery Practices
  • Verbal and Written Communication
  • Table Setting Knowledge
  • Food Preparation and Safety
  • Sales Expertise
  • Cash Handling
  • Time Management
  • Company Standards

HOBBIES

  • Socialising
  • cooking
  • community work

Timeline

Housekeeping Room Attendant

Crown Casino
06.2023 - 10.2023

Crew Member

McDonald's
03.2023 - 05.2023

Housekeeping Attendant

Sofitel Sydney Wentworth
10.2022 - 04.2023

Diploma Hospitality,Tourism And Management - Certificate III, IV Commercial Cookery

Reach Community College

High School.

Vunimono High School

Similar Profiles

CREATE PROFILE
Verenaisi Waqa