Veronica Borsi
Breakwater,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Crew Member/Barista
McDonalds
Ocean Grove, VIC
02.2018 - Current
- Explained current promotional information and items to patrons.
- Took orders from patrons and input selections into store computer system.
- Assisted management with inventory control and stock ordering.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Cafe Barista
Adventure Park
Wallington, VIC
01.2023 - 01.2024
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Received and accurately processed customer payments.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Maintained equipment and ensured cleanliness of work area
Education
Diploma - Commerce
Deakin College
Geelong, VIC01-2023
Senior Secondary Certificate of Education - Completed year 12 VCE
Geelong High
Geelong, VIC12-2020
Skills
- Beverage Preparation
- Customer Engagement
- Health Code Compliance
- Food Preparation
- Drive-Thru Operations
- Menu Memorization
- Stocking and replenishing
- Cleaning
- Teamwork and Collaboration
- Time Management
- Equipment Maintenance
- Cash Handling
- Verbal and written communication
- Willingness to Learn
- Supplies Monitoring and Restocking
References
References available upon request.
Timeline
Cafe Barista
Adventure Park
01.2023 - 01.2024
Crew Member/Barista
McDonalds
02.2018 - Current
Diploma - Commerce
Deakin College
Senior Secondary Certificate of Education - Completed year 12 VCE
Geelong High
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