Veronica Lau
Dulwich Hill,NSW
Summary
Punctual and dedicated with the ability to work in a fast-paced environment. I have an excellent customer service record and am adept at skillfully addressing customer needs. Possessing a keen attention to detail and strong organizational skills, I can effectively manage multiple tasks. I maintain a self-motivated work ethic and can work efficiently in both independent and team environments
Overview
5
5
years of professional experience
Work History
Event Assistant (Full Time)
Hong Kong Professionals And Senior Executives Asso
06.2022 - 01.2023
- Organize events for members and arrange event invitations from other chambers of commerce
- Enhanced event experience by efficiently coordinating logistics and supporting event planners
- Prepare The 1st Hong Kong Professionals And Senior Executives Association Charitable Trust Charity Golf Tournament, Successfully raised HKD$800,000 for charity
Retail and Telephone Services (Part-Time)
The Hong Kong Jockey Club
10.2018 - 07.2023
- Providing a good service and selling products
- The Gold Winner of Junior Level of Retail Services Category, “Retail Ambassador” and “Excellent Service Star” in the 2020 Service Talent Award
Education
Master of Arts - Master of Public Relations And Advertising
The University of New South Wales (UNSW)
Sydney, NSW05.2025
Bachelor of Arts - Creative And Professional Writing
Hong Kong Baptist University (HKBU)
Hong Kong06.2021
Chinese Media Writing And Production
Higher Diploma in Lingnan University
Hong Kong05.2019
Skills
- Excellent Communication
- Customer Service
- Problem Solving
- Meeting Coordination
- Microsoft Office Proficiency
- Speak Both Cantonese, Mandarin And English
Timeline
Event Assistant (Full Time)
Hong Kong Professionals And Senior Executives Asso
06.2022 - 01.2023
Retail and Telephone Services (Part-Time)
The Hong Kong Jockey Club
10.2018 - 07.2023
Master of Arts - Master of Public Relations And Advertising
The University of New South Wales (UNSW)
Bachelor of Arts - Creative And Professional Writing
Hong Kong Baptist University (HKBU)
Chinese Media Writing And Production
Higher Diploma in Lingnan University
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