Vesna Xenitellis
MELBOURNE,VIC
Summary
Experienced retail counter manager with a strong record in team supervision, stock management, and driving sales. Known for building customer loyalty, managing counter coverage, and leading teams to achieve strong results.
Overview
30
30
years of professional experience
Work History
Sales Assistant
Aura Home
Hawksburn/ South melbourne , VIC
05.2026 - Current
- Assisted customers with selecting home furniture and living products by providing information answering enquiries and recommending options based on their needs.
- Merchandising and maintaining a premium in-store presentation
- supporting the day-to-day store
- driving sales while building relationships with customers.
Sales Assistant
Dior
Grand Capital Dior , VIC
11.2021 - 08.2022
- Provided personalised makeup, skincare & fragrance consultations
- Ensured all customer details and data are maintained properly via the company device
- Focused on delivering a luxurious customer experience
- Replenished beauty and makeup products, ensuring shelves were neatly organised.
Counter Manager
KIEHL's
David Jones Melbourne , VIC
06.2006 - 07.2008
- Managed successful events with ranking 4th in store
- Lifed Kiehl's from 7th to 4th
- Managed 4 staff,stock orders and built a loyal customer base
- Built staff teams, directed team leadership and monitored team processes and performance.
Counter Manager
Chanel
David Jones Melbourne , VIC
09.2000 - 04.2006
- Event Management
- Christmas trading achieved number one in the store
- Managed 13 staff members and built a loyal customer base
- Responsible for stock ordering
- Supervised the performance of the Counter team and guided them towards their Counter goals
- MERIT PIN AWARD received from David Jones for summer 2003 trading
- Counter Manager Award in 2004
- Counter Team Award in 2005
- Commited to Achieveing KpIs
Counter Manager
Chanel
Myer Highpoint , VIC
07.1997 - 07.2000
- My extensive product knowledge and sales experience enabled me to immediately exceed sales expectations by 71%. With a strong customer focus and excellent interpersonal skills, i was able to motivate my team to help lift the Chanel counter ranking within the store from 6th to a steady 4th on the floor.
Sales Assistant
Chanel
Melbourne Daimaru , VIC
12.1996 - 06.1997
- 1996 I was employed as a sales assistant for Chanel at Daimaru Department store on a part-time basis. six months later i was promoted to a Counter Manager for Chanel at Myer Highpoint. My duties at Daimaru included Exceptional customer service, personalised makeup and skincare fragrance consultations meeting targets and KPIs.
Education
High School Diploma -
Merrilands
Melbourne, VIC12-1986
Skills
Supervising the performance of a team
- Stock management
- guiding the team towards achieving results
- managing Counter coverage
- Retail Sales Experience
- Building customer loyalty
Timeline
Sales Assistant
Aura Home
05.2026 - Current
Sales Assistant
Dior
11.2021 - 08.2022
Counter Manager
KIEHL's
06.2006 - 07.2008
Counter Manager
Chanel
09.2000 - 04.2006
Counter Manager
Chanel
07.1997 - 07.2000
Sales Assistant
Chanel
12.1996 - 06.1997
High School Diploma -
Merrilands