Summary
Overview
Work History
Education
Skills
Current Position
References
Hobbies and Interests
Educational Training
Attributes
Affiliations
Timeline
Generic

Vicki Lorraine Sartori

Penrith,NSW

Summary

Dynamic retail professional with extensive experience at Lenards Chicken, excelling in customer service and team leadership. Proven track record in cash handling and stock management, consistently achieving KPIs. Adept at problem-solving and training staff, ensuring operational excellence in fast-paced environments. Reliable and committed to delivering exceptional results.

Overview

46
46
years of professional experience

Work History

Retail Assistant

Penrith Save the Children Australia
09.2025 - Current
  • POS operations
  • Cleaning
  • Shop window displays
  • Stock rotation
  • Customer service

Store manager

Lenards Chicken
12.2011 - 12.2016
  • Customer service
  • Cash handling
  • Team leader
  • Setting KPI's
  • Front of store display designs
  • First aide officer
  • Skills trainer
  • Stock ordering
  • Stock maintenance

Ground crew: Plane cleaner

Skystar / Toll Dnata
12.2007 - 12.2008
  • Cleaning of planes and galleys
  • Cleaning of offices and mess halls
  • Restocking of truck

Detailer

Budget 4wds Belmont
06.2005 - 06.2006
  • Detailing 4wd's (involving vacuuming, cleaning and general car maintenance)
  • Delivery and pickup of vehicles for customers or repairs
  • Refuelling

Games Administrator

ZEROSIGNAL GAMING
01.2003 - 01.2005
  • Company Overview: (Voluntary)
  • Organization of administration team
  • Accounts
  • Customer service
  • (Voluntary)

House Maid

REGENCY MOTEL - RIVERVALE
01.1997 - 01.1998
  • Servicing motel rooms making beds, general cleaning and vacuuming

Cashier

WOOLWORTHS - KALGOORLIE
01.1992 - 01.1993
  • Operating cash register
  • Cash handling
  • Occasional stock rotation
  • Temporary replacement of dairy staff duties

Bar attendant

GRAND HOTEL - BOULDER
01.1990 - 01.1991
  • Servicing customers
  • Cleaning of bar area
  • Cash handling
  • Operating register
  • Customer liaisons

Cashier

WOOLWORTHS - KALGOORLIE
01.1989 - 01.1990
  • Operating cash register
  • Cash handling
  • Customer service

Package Machine Operator

JIFFY FOODS - WELSHPOOL
01.1987 - 01.1989
  • Operating package machine
  • Stacking crates
  • Occasional cooking in kitchen

Console Operator

BP SERVICE STATION - SOUTH PERTH
01.1986 - 12.1986
  • Operating console
  • Register
  • Accounts
  • Stock order and refills

Driver

TOYOTA - KEWDALE
01.1985 - 01.1986
  • Driving new vehicles from Fremantle shipping yard to Kewdale storage facility

All-rounder

POINCIANA ROADHOUSE - HALLS CREEK
01.1979 - 01.1981
  • Servicing customers
  • Kitchen hand
  • Waitress
  • Serving petrol
  • Cash handling
  • Fuel service

Education

Cert IV Retail Manager - Retail

FRANKLIN SCHOLAR
Midland, WA
01.2012

General Education Refresher Course -

PERTH TECHNICAL COLLEGE
01.1979

Year 10 -

THORNLIE SENIOR HIGH SCHOOL
01.1978

Skills

  • Competent driver of various types of vehicles
  • Customer service
  • Team leadership
  • Stock management
  • Visual merchandising
  • Problem solving
  • Bank and safe deposits
  • Goals and performance
  • Accurate money handling
  • Policies and procedures
  • Safe driver with clean driving record
  • Good verbal and written communication skills
  • Computer knowledge
  • Experienced in handling documents correctly
  • Ability to work under pressure
  • Making and meeting KPI's
  • Conflict resolution
  • Bank and Cash handling
  • Staff training
  • Works well in a team or alone
  • Customer response
  • Cash management
  • Reliable
  • Staff management
  • Risk management
  • Personnel development
  • POS systems

Current Position

Retail Assistant, Penrith Save the Children Australia, 09/01/25, POS operations, Cleaning, Shop window displays, Stock rotation, Customer service

References

Alan Holmes, Save the Children AU, 0436696285, James Kelly, 0493630411

Hobbies and Interests

  • Computers
  • Gardening
  • Driving
  • Travel

Educational Training

  • Thornlie Senior High School, 1978, Year 10
  • Perth Technical College, 1979, General Education Refresher Course
  • Franklin Scholar, 2012, Cert IV Retail Manager, Completed and passed

Attributes

  • Punctual and reliable
  • Motivated and enthusiastic
  • Flexible and helpful

Affiliations

  • Computer time
  • Bike riding
  • gardening

Timeline

Retail Assistant

Penrith Save the Children Australia
09.2025 - Current

Store manager

Lenards Chicken
12.2011 - 12.2016

Ground crew: Plane cleaner

Skystar / Toll Dnata
12.2007 - 12.2008

Detailer

Budget 4wds Belmont
06.2005 - 06.2006

Games Administrator

ZEROSIGNAL GAMING
01.2003 - 01.2005

House Maid

REGENCY MOTEL - RIVERVALE
01.1997 - 01.1998

Cashier

WOOLWORTHS - KALGOORLIE
01.1992 - 01.1993

Bar attendant

GRAND HOTEL - BOULDER
01.1990 - 01.1991

Cashier

WOOLWORTHS - KALGOORLIE
01.1989 - 01.1990

Package Machine Operator

JIFFY FOODS - WELSHPOOL
01.1987 - 01.1989

Console Operator

BP SERVICE STATION - SOUTH PERTH
01.1986 - 12.1986

Driver

TOYOTA - KEWDALE
01.1985 - 01.1986

All-rounder

POINCIANA ROADHOUSE - HALLS CREEK
01.1979 - 01.1981

Cert IV Retail Manager - Retail

FRANKLIN SCHOLAR

General Education Refresher Course -

PERTH TECHNICAL COLLEGE

Year 10 -

THORNLIE SENIOR HIGH SCHOOL

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