Melanie Pirret
Dental Technician
Red Hill
Summary
I am currently working as a dental technician in a small laboratory; however, I am keen to learn more of the digital side and continue growing my skills in all areas of the lab. I have completed a Diploma in Dental Technology and have 3 years of experience in a lab (two years while studying, one full time).
I am invested in my career and enjoy my job as a technician. My work ethic is of a high standard and this manifests in the quality of my work. I am still learning; however, am eager to learn new skills and be able to execute them efficiently.
As I am currently under employement in a dental lab, I would appreciate not informing my current employer of my expression of interest. Clark Dental Laboratory consists of myself and my employer, so am unfortunately unable to provide a reference.
I am excited for the opportunity to experience a new lab and further my career as a dental technician.
Overview
15
15
years of professional experience
Work History
Kitchen Hand
Woombye Care
02.2010 - 08.2012
- Casual Work Employment
Retail Sales and Back Office Management Assistant
Books of Buderim
11.2012 - 07.2013
- Casual Work Employment
Retail Sales Assistant
Sussan
10.2013 - 12.2016
- Casual Work Employment
Receptionist
Oventus
11.2016 - 05.2017
- Casual Employment
- Organised take home sleep studies for patients.
- Uploaded sleep study Reports into program to be reviewed by dentists.
Receptionist and Dental Nurse
Wilston Dental Group
06.2017 - 02.2022
- Full-time Employment
Receptionist and Dental Nurse
North Brisbane Dental Clinic
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
- Assisted dentist in charting patient dental anatomy, pathology and screening to enable delivery of dental treatment.
Dental Lab Technician
Clark Dental Laboratory
03.2022 - Current
- Implement infection control and standard operations and practices in the workplace.
- Experience pouring models, trimming, constructing custom trays, wax rims, splints, orthodontic appliances and crowns.
- Experience ordering and processing refunds of materials through suppliers.
- Worked on jobs from stage one through to the final stages including packaging and invoicing.
- Discussed jobs with dentists over the phone and in person.
- Assisted in inventory control, ensuring adequate supplies were available for efficient production.
- Contributed to cost reduction initiatives by evaluating material usage patterns.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Courier jobs between dental practices and the lab.
Education
Year 12 - English, Extension English, Mathematics B, Modern History, Ancient History, Art
Sunshine Coast Grammar School
Forest Glen, QLD11-2012
Bachelor of Arts - Writing, English Literature
University of Queensland
03.2014 - 07.2017
Certificate III - undefined
Dental Assisting
01.2019 - 12.2019
Diploma - Dental Technology
TAFE Queensland
QLD 04.2001 -
Skills
- people and communication skills
- Fire Safety requirements and drills
- sales
- use of POS systems
- cash handling
- end of day banking
- opening and closing procedures
- inventory management
- stock handling
- reception duties
- booking appointments
- follow up calls
- use of dental software EXACT
- communication with clinicians
- writing SOPs
- working under Quality Requirements
- configuring and dispatching of sleep studies
- knowledge of medical device - Mandibular Advancement Splints
- delivery and dispatch handling
- filing of impressions and moulds for mandibular devices
- pouring impressions
- making bleach trays, mouthguards, splints, custom trays, wax rims, orthodontic appliances, CoCr dentures, partial dentures, flexible dentures, F/F dentures, gold, emax, and zirconia crowns
- implementing infection control
- using dental tools and instruments
Sporting Achievements
Representative of the Sunshine Coast Netball Association for three years awarded best and fairest one of those years.
Schooling Achievements
- Best and Fairest (3 years) for Grammar Lions Netball
- Emerging Artist Award for 'Portrait and Prize' Art Unit 2010
Community Service
Tantula Rise RSL Care, 11/01/10, Conversed with patients, Assisted with Christmas display
Timeline
Dental Lab Technician
Clark Dental Laboratory
03.2022 - Current
Receptionist and Dental Nurse
North Brisbane Dental Clinic
02.2022 - Current
Certificate III - undefined
Dental Assisting
01.2019 - 12.2019
Receptionist and Dental Nurse
Wilston Dental Group
06.2017 - 02.2022
Receptionist
Oventus
11.2016 - 05.2017
Bachelor of Arts - Writing, English Literature
University of Queensland
03.2014 - 07.2017
Retail Sales Assistant
Sussan
10.2013 - 12.2016
Retail Sales and Back Office Management Assistant
Books of Buderim
11.2012 - 07.2013
Kitchen Hand
Woombye Care
02.2010 - 08.2012
Diploma - Dental Technology
TAFE Queensland
04.2001 -
Year 12 - English, Extension English, Mathematics B, Modern History, Ancient History, Art
Sunshine Coast Grammar School
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