Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Lingos

Cranbourne North,VIC

Summary

With a strong work ethic and keen attention to detail, I am confident in my ability to achieve any task I set my mind to. My experience across a range of roles has developed my adaptability, problem-solving skills, and commitment to continuous growth. I am eager to take on new challenges and make a meaningful contribution in a dynamic and evolving professional environment.

Overview

7
7
years of professional experience

Work History

Barista Shift Supervisor

Muffin Break
11.2020 - Current
  • Crafted espresso-based drinks and brewed coffee to meet customer specifications and quality standards
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.


Retail Sales Associate

TK Maxx
07.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Netball Umpire

Casey Netball Association
10.2018 - 06.2022
  • Improved player understanding of the game through clear communication and explanation of rule infractions.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.


Education

Bachelor of Criminal Justice -

RMIT University
Melbourne, VIC
06-2026

VCE -

Alkira Secondary College
Cranbourne North, VIC
11-2021

Skills

  • Time management
  • Team leadership
  • Punctual
  • Problem resolution

Timeline

Retail Sales Associate

TK Maxx
07.2022 - 01.2023

Barista Shift Supervisor

Muffin Break
11.2020 - Current

Netball Umpire

Casey Netball Association
10.2018 - 06.2022

Bachelor of Criminal Justice -

RMIT University

VCE -

Alkira Secondary College

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Victoria Lingos