Victoria Lingos
Cranbourne North,VIC
Summary
With a strong work ethic and keen attention to detail, I am confident in my ability to achieve any task I set my mind to. My experience across a range of roles has developed my adaptability, problem-solving skills, and commitment to continuous growth. I am eager to take on new challenges and make a meaningful contribution in a dynamic and evolving professional environment.
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
Muffin Break
2020.11 - Current
- Crafted espresso-based drinks and brewed coffee to meet customer specifications and quality standards
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Retail Sales Associate
TK Maxx
2022.07 - 2023.01
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Netball Umpire
Casey Netball Association
2018.10 - 2022.06
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
Education
Bachelor of Criminal Justice -
RMIT University
Melbourne, VIC2026-06
VCE -
Alkira Secondary College
Cranbourne North, VIC2021-11
Skills
- Time management
- Team leadership
- Punctual
- Problem resolution
Timeline
Retail Sales Associate
TK Maxx
2022.07 - 2023.01
Barista Shift Supervisor
Muffin Break
2020.11 - Current
Netball Umpire
Casey Netball Association
2018.10 - 2022.06
Bachelor of Criminal Justice -
RMIT University
VCE -
Alkira Secondary College