Victoria Pickard
Melbourne
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
6
6
years of professional experience
Work History
Coles Personal Shopper
Coles
08.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Retail Assistant
Disney Store / TES Live
08.2024 - 08.2024
- Used POS system to process sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Cafe Worker
Fingers Crossed Cafe
04.2019 - 07.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Dance Teacher
Dance On Academy
02.2024 - Current
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
- Planned routines for concerts and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques
- Created a safe and inclusive environment where students felt comfortable expressing themselves through dance, regardless of their background or experience level.
Ballet Teacher
Outlaws All Stars
02.2024 - 11.2024
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Enhanced students'' ballet technique by incorporating innovative teaching methods and providing individualized feedback.
- Promoted a positive learning environment by encouraging open communication, collaboration, and creativity among students.
- Encouraged proper alignment, posture, and body awareness through consistent reinforcement during class instruction.
Education
Certificate IV - Performing Arts
Patrick School of The Arts
Melbourne VIC12.2023
VCE -
Aquinas Collage
Melbourne Vic12.2021
Skills
- Teamwork and collaboration
- Dance background
- Relationship building
- Clear communication
- Customer service
- Patience and encouragement
Timeline
Retail Assistant
Disney Store / TES Live
08.2024 - 08.2024
Dance Teacher
Dance On Academy
02.2024 - Current
Ballet Teacher
Outlaws All Stars
02.2024 - 11.2024
Coles Personal Shopper
Coles
08.2020 - Current
Cafe Worker
Fingers Crossed Cafe
04.2019 - 07.2020
Certificate IV - Performing Arts
Patrick School of The Arts
VCE -
Aquinas Collage
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