Hi, I’m
Your Name
Perth,WA
Summary
Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and eager to help [Type] organization improve operations.
Overview
3
years of professional experience
Work History
Sandfire Resources - DeGrussa Copper Mine
Administration Officer
05.2021 - Current
Job overview
- Prepared agendas and took notes at meetings to archive proceedings.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
28 VillagesPerth, Western Australia
General Manager of Operations
11.2019 - 05.2021
Job overview
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Improved productivity while reducing staffing and operational costs by [Number]%.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed systems and procedures to improve operational quality and team efficiency.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Skills
Policy and procedure modification
Documentation and control
Accounting expertise
Workflow planning
Contract negotiations
Relationship building
Database administration
Customer Relations
Schedule Management
Reporting proficiency
Office administration
Travel coordination
Business administration
Office management
Project Management
Timeline
Administration Officer
Sandfire Resources - DeGrussa Copper Mine
05.2021 - Current
General Manager of Operations
28 Villages
11.2019 - 05.2021