Vijeta Tomar
Ingle Farm
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. e organizational performance.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Fusion India Restaurant
08.2024 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Promptly responded to inquiries and requests from prospective customers.
Early Childhood Educator
Little Shining Stars Early Learing Centre
06.2023 - 07.2023
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Utilized creative arts to enhance children's expressive abilities and creativity.
Quality Control Officer
Zerella Fresh
11.2016 - 10.2023
- Implemented and managed quality control processes for product quality and customer satisfaction
- Conducted inspections on incoming materials, ensuring compliance with industry standards and regulations
- Collaborated with cross-functional teams to identify and resolve quality issues
- Utilized statistical analysis tools to track and analyze product performance
- Developed and implemented training programs for staff on quality control procedures
- Coached and mentored junior employees.
- Maintained up-to-date knowledge of industry best practices through regular professional development opportunities, leading to increased proficiency in role responsibilities.
- Documented inspection results by completing logs.
Primary School Teacher
Green Field School
04.2013 - 05.2014
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Provided individualized support to struggling students through targeted interventions, resulting in improved academic performance.
- Served as a positive role model for both students and colleagues alike; demonstrated professionalism and dedication towards continuous improvement throughout my career.
- Designed daily lesson plans customized to student needs.
- Taught core subjects of math, science, technology, and history.
Education
Certificate 3 - Early Childhood Education and Care
Enable Collage
11.2024
Bachelor of Education - Teacher Education
CCS University
03-2012
Skills
- Observation
- Awareness
- Comfortable Working
- Analysis
- Record Keeping
- MS Office
- Customer service
- Reliability
- Visual inspection
- Physically fit
Languages
English
Hindi
Panjabi
Timeline
Customer Service Representative
Fusion India Restaurant
08.2024 - 01.2025
Early Childhood Educator
Little Shining Stars Early Learing Centre
06.2023 - 07.2023
Quality Control Officer
Zerella Fresh
11.2016 - 10.2023
Primary School Teacher
Green Field School
04.2013 - 05.2014
Certificate 3 - Early Childhood Education and Care
Enable Collage
Bachelor of Education - Teacher Education
CCS University
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