Vikram Jeet Kalra
Adelaide,SA
Summary
Experienced BBA graduate with 7 years in business management, leading teams and implementing growth strategies. Skilled in finance, marketing, operations, and leadership. Analytical and innovative with a focus on optimizing processes and achieving exceptional results. Effective communicator and problem solver, thriving in fast-paced environments. Seeking a challenging role to leverage extensive experience and contribute to a forward-thinking organization's success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Hungry Jacks
01.2023 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Cafe E-street
11.2020 - 12.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Analyzed and interpreted store trends to facilitate planning.
Assistant Accountant
RM Enterprises
07.2015 - 12.2022
- Reviewed general ledger entries and assessed accuracy.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Communicated with suppliers to reconcile invoice payments.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Completed financial reports to inform managers and stakeholders.
- Balanced reports to submit for approval and verification.
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Education
BBA - Accounting
Iqra University
Karachi, Pakistan05.2017
Skills
- Time Management
- Business Planning
- Staff Supervision
- Staff Training
- Business Administration
- Directing Team Members
- Team Motivation
- Customer Service and Satisfaction
- Microsoft Office Expertise
- Google Drive
- Accounts Payable and Accounts Receivable
- Administration and Reporting
Timeline
Assistant Manager
Hungry Jacks
01.2023 - Current
Store Manager
Cafe E-street
11.2020 - 12.2022
Assistant Accountant
RM Enterprises
07.2015 - 12.2022
BBA - Accounting
Iqra University
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