Vimbai Madondo

I am a qualified and experienced Advocate known for my empathy, professionalism, and dedication to supporting survivors of domestic violence. With over 10 years of experience, I have honed my skills in providing crisis support for domestic violence, homelessness, outreach, and urgent emotional support. I excel in making referrals to mainstream agencies, ensuring clients receive comprehensive assistance. Passionate about continuous learning and professional development, I am eager to pursue a Master’s degree in Social Work/Counselling to further enhance my ability to serve and advocate for vulnerable populations.

• Crisis Care support: Proven ability to conduct thorough phone assessments and secure Crisis Care accommodation for women and their children. Expertise in referring women and children to the most appropriate mainstream agencies to address their specific needs. Committed to ensuring the safety of women throughout the assessment process.
• Confidentiality: Demonstrated ability to adhere to organizational policies and procedures while maintaining strict client confidentiality. Comprehensive knowledge of the appropriate organizations with which confidential information can be shared, and the ability to effectively communicate this information to each client.
• Homelessness: Ensuring that homeless women are referred to appropriate organizations and groups that can support their specific needs. Well-versed in discussing various accommodation options and supports available for securing long-term housing.
• Mental Health and Drug &Alcohol: In-depth understanding of mental health issues and substance abuse, along with their effects on clients. Proficient in referring clients to appropriate support services to address these challenges effectively.

• Gaynor- Manager: Harbour Refuge (formerly South West Women’s Refuge, 08- 9791 2894
• Kel -Coordinator: Safe At Home (Harbour Refuge) 0488 095 065
• Leslie or Deanne, Bethanie Elanora Villas, 08-9721 1834

• Cultural Competency Training 2019
• Hurt People Hurt People Course 2019
• Statement of Attainment in Quality customer service & teamwork 2010
• Current First Aid Certificate (St John of God)
• How to defuse Angry Customers 2013
• Current Working with Children Check (W.A)
• Current W.A full drivers Licence