Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Rotondella

Treeby,WA

Summary

Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Retail Worker

Woolworth's
07.2021 - 09.2023
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Deli Worker

Woolworth's
07.2021 - 09.2023
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Learned other teammates' work tasks to train as backup.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Planned work for deli team to optimize coverage for busy periods.

Education

Certificate III - Aquaculture

South Metropolitan TAFE
Fremantle, WA
12.2022

Certificate II - Aquaculture

South Metropolitan TAFE
Fremantle, WA
06.2022

Skills

  • Customer Inquiries
  • Retail Transactions Processing
  • Customer Assistance
  • Sales Promotion
  • Complex Problem-Solving
  • Efficient Service
  • Retail Effectiveness
  • Retail Support
  • Telephone Answering
  • Speech Clarity
  • Available Nights, Weekends and Holidays
  • Display Maintenance
  • Health Examinations
  • Water Quality Testing
  • Evaluate Animal Health
  • Aquaculture Operations
  • Stock Monitoring
  • Time Management
  • Basic Animal Care
  • Ph Testing
  • Pet Feeding and Care
  • Habitat Education
  • Daily Logs
  • Pet Owner Advisory
  • Human and Animal Safety
  • Fish Filleting

Timeline

Retail Worker

Woolworth's
07.2021 - 09.2023

Deli Worker

Woolworth's
07.2021 - 09.2023

Certificate III - Aquaculture

South Metropolitan TAFE

Certificate II - Aquaculture

South Metropolitan TAFE

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Vincent Rotondella