Proven team player with a track record of enhancing customer satisfaction at Coles Supermarket. Excelled in problem-solving and maintaining high safety standards, contributing significantly to a positive shopping environment. Demonstrated expertise in customer service and conflict resolution, effectively training new staff and improving team efficiency. Achieved a notable increase in team performance through creativity and innovation. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hi, I’m
Vincenzo Macri
Dianella,WA
Summary
Overview
3
years of professional experience
Work History
Coles Supermarket
Team Member
07.2021 - Current
Job overview
- Kept work areas clean, organized, and safe.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
Education
Edith Cowan UniversityPerth, WA
Bachelor of Education (Secondary) from Teaching Design Technologies And Math
10.2027
University Overview
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Workplace Safety
- Creativity and Innovation
- Excellent Communication
- Conflict Resolution
Timeline
Team Member
Coles Supermarket
07.2021 - Current
Edith Cowan University
Bachelor of Education (Secondary) from Teaching Design Technologies And Math
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