Vinuk Fernando
Crace,ACT
Summary
A motivated student with existing customer service skills an various other experiences keen to develop further communication and organisation skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Cincotta Discount Chemist
12.2022 - 03.2024
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Managed approximately 30 incoming calls from customers and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
Music Composer and Percussion Instrumentalist
Swara Music Group
01.2019 - Current
- Producing and audio recording/engineering for local artists and songwriters to uplift their music.
- Releasing original music on streaming platforms to reach to a wide range of listeners across the globe.
- Assisting band members with leading projects and notating tracks.
- Playing various musical instruments: drums, piano, cajon.
Project Leader
High School
01.2022 - 12.2022
- Co-directing a Remote Space Observatory Project at Lyneham High School.
- Organizing and collaborating with school staff for needed equipment, approvals etc.
Volunteering Experience
- Student mentoring for new-coming year 11 students (Narrabundah College, 2024).
- Helping with school open day to share the values and experiences of college lifestyle with high-school students, (Narrabundah College, 2024).
- Music performances for local cultural events to promote diversity.
- Parish community volunteering - cleaning and gardening (St Brigid's Catholic Church, Dickson).
Education
Narrabundah College
ACT12.2024
Skills
- Teamwork and Collaboration
- Problem-Solving
- Organizational Skills
- Customer Service
Accomplishments
- Reached over 500,000 listeners with more than 5 million streams across different music streaming platforms. (Currently with over 60,000 monthly listeners)
- Most voted performance at Lyneham's Got talent - Lyneham High School, 2022
References
- Rev Fr Emil Milat, Parish Priest, Canberra Central Parish, St Brigids Catholic Church Dickson, emil.milat@cg.org.au, (02) 6248 5472
Timeline
Pharmacy Assistant
Cincotta Discount Chemist
12.2022 - 03.2024
Project Leader
High School
01.2022 - 12.2022
Music Composer and Percussion Instrumentalist
Swara Music Group
01.2019 - Current
Volunteering Experience
Narrabundah College
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