Dynamic and dedicated professional with a proven track record of exceptional customer service at Bunnings and strong leadership in diverse environments. Experienced in teamwork, problem-solving, and staff training, complemented by First Aid certification and a flawless safety record as a Water Ski Instructor. Highly motivated and disciplined with a strong sporting background, including rugby, touch football, and competitive ski racing. Achieved Australian National Champion status and two-time Queensland Under-18s Champion, with participation in prestigious events such as Bridge-to-Bridge. Recognized for reliability, excellent communication, and the ability to thrive both independently and in team settings. Multiple qualifications underpin a versatile and goal-oriented approach to every challenge.
Provided expert advice to customers in Pools & Spas and BBQ departments, delivering tailored solutions and outstanding service.
Recognized multiple times with Customer Service Awards and selected as Employee of the Month for consistent performance and professionalism.
Acted as a go-to staff member, regularly relied on to handle difficult customer situations and support colleagues with problem-solving.
Contributed to a positive, team-oriented culture by training and assisting new staff members.
Demonstrated flexibility and reliability, often working extended hours and adapting to a variety of roles across the store.
Taught groups of 4 children an hour waterskiing fundamentals including starts, stance, balance, and control.
Designed age-appropriate drills and fun games to keep learning engaging.
Ensured strict adherence to all safety procedures, including life jacket fitting and pre-ski checks.
Supervised water activities with vigilance, maintaining a 100% safety record.
Worked 6 days per week, often completing 12+ hour shifts, demonstrating resilience, reliability, and a strong work ethic.
Completed pre-camp maintenance and site preparation to ensure facilities were safe and operational.
Operated and maintained a water ski cable system, instructing and assisting participants in a safe and professional manner.
Built strong teamwork and communication skills while working with a diverse, international team.
Gained valuable cultural exchange experience, adapting quickly to new environments and responsibilities.
Earned Red Cross Lifeguard Certification and applied Wilderness First Responder training by being constantly on call to assist children and staff with injuries or emergencies.
Taught and supervised children in mini golf activities during school holidays.
Ensured safety while creating a fun and inclusive environment.
Worked closely with children of all ages, adapting teaching methods to suit group needs.
Carried out daily cleaning of cabins, amenities, and communal areas to high hygiene standards.
Worked efficiently to complete cleaning tasks within strict timeframes and guest changeover deadlines.
Maintained supplies and equipment, ensuring cleaning materials were stocked and ready.
Reported maintenance or safety issues promptly to management.
Followed workplace health and safety guidelines, including correct use of cleaning chemicals.
Delivered reliable and consistent service, contributing to positive guest experiences.
Worked both independently and as part of a team to complete large cleaning schedules.
Adapted quickly to changing priorities during peak holiday periods.
Supervised groups of children in an after-school care setting, ensuring their safety and wellbeing.
Assisted in planning and running recreational and educational activities.
Built positive relationships with children, encouraging participation and inclusion.
Supported staff with daily routines and responsibilities.
Developed leadership, communication, and problem-solving skills through hands-on childcare experience.
Assisted with the feeding and general care of dolphins and other marine life.
Helped clean tanks and enclosures, ensuring safe and hygienic environments.
Supported staff in monitoring and caring for sick or injured animals.
Delivered education sessions for children, teaching them about marine life and conservation in an engaging way.
Followed strict safety and hygiene protocols to protect animals, staff, and visitors.
Teamwork & Leadership
Patience & Communication
Problem Solving & Conflict Resolution
Reliability & Strong Work Ethic
First Aid & Emergency Response
Child Supervision & Safety