Violet Hanley
Mount Coolum,QLD
Summary
Motivated student committed to providing excellent customer service. Organised, eager to learn with initiative and self motivation.
Overview
1
1
year of professional experience
Work History
Florist Boutique Assistant
Elsie & Oak
03.2024 - Current
- Provided customers with reliable, enthusiastic and personalized customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
- Managed daily opening and closing of florist shop to prepare for incoming customers.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly cleaning and maintaining displays.
Receptionist
Zen Day Spa
06.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Sales Assistant
Hair & Beauty Solutions
02.2023 - 05.2023
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Maintained cleanliness of stock rooms and warehouse spaces, ensuring adherence to company standards and creating an organized work environment.
Education
No Degree - Year 10
Coolum State High School
Coolum Beach10.2026
Skills
- Cleanliness and Organization
- Strong Communication Skills
- Time Management
- Stock management
Timeline
Florist Boutique Assistant
Elsie & Oak
03.2024 - Current
Receptionist
Zen Day Spa
06.2023 - 12.2023
Sales Assistant
Hair & Beauty Solutions
02.2023 - 05.2023
No Degree - Year 10
Coolum State High School