Violet Puroku
105-107 Equestrian Drive, New Beith,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Environmental Services-Food Services
SPC Residential Aged Care
03.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Group Fitness Instructor
CityFitness
06.2020 - 02.2025
- Create 60-minute workout plans with warm-up exercises, and cool-downs, with a music playlist selection for different formats.
- Motivate, Inspire, and encourage with positive verbal cues to keep participants engaged throughout the class.
- Demonstrate proper form and techniques to participants by adjusting choreography for individual needs.
- Observe & monitor participants during class, providing feedback or any concerns to ensure safety by modifying movements when necessary.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Managed group fitness classes of up to 50 members.
- Improved class attendance by creating innovative and engaging group fitness routines.
- Led high-energy group fitness sessions to promote health and wellness among participants.
- Promoted fitness classes to boost gym attendance.
- Adapted classes to meet needs of participants with varying fitness levels.
Styling Consultant
Yes for Success
06.2024 - 12.2024
- One-on-one interaction with clients
- Conduct in-depth consultations with clients
- Interview Styling
- Confidence Styling
- Spice Up Your Style Group/Individual Styling
- Graduation Styling
- Scholarship Styling
- Understand clients' style goals, body type, lifestyle, and desired image
- Clothing suggestions, color palettes & outfit combinations
- Before & After Photos of Clients
- Brand Knowledge
- Trend Awareness
- Image Consultation with hair & makeup
- Eye for colour
- Effectively communicate with clients to understand their needs and present styling creativity or advice
- Providing Professional Styling service & prioritisng client satisfaction
- Opportunity to Style a Celebrity for her Documentary
- Promote & speak about the Styling Programme at Community Events
- Managed client relationships through regular check-ins and updates on project progress.
Store Manager
Millers
06.2016 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures..
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant Manager
Postie Plus
06.2019 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Health Care Assistant
Kapiti Rest Home
09.2015 - 09.2017
- Assisting Residents with eating, drinking & moving safely
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Ensure patients' health, and well-being by practicing basic hygiene.
- Communicating with patients, families & other healthcare Professionals.
- Show empathy, compassion, understanding & kindness toward the elderly
- Explained patient procedures, updated patient records, and discussed concerns with professionals
- Clinical Observations include blood pressure, temperature, pulse & monitor skin integrity (Skin tear)
- Healthcare Assistants provide emotional support for patients and practical nursing care such as bathing or showering.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Assistant Store Manager
Millers
06.2016 - 12.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sole Charge
The Right Buy
12.2009 - 03.2015
- Visual Merchandising
- Customer Service
- Brand Knowledge
- Marketing
- Floor Merchandising Planning
- Invoicing
- Quotes
- Time Management
- Multitasking Abilities
- Mannequin Dressing
- Computer Literate
- Refund Policy
- Stock Transfer
- Stock Control
- Loss Prevention
- Stocktake
- EFTPOS Transactions
- End of Day Banking
- Open & Close
Health Care Assistant
Kena Kena Rest Home
03.2008 - 03.2013
- Assisting Patients with eating, drinking & moving safely
- Ensure patients' health, and well-being by practicing basic hygiene.
- Communicating with patients, families & other healthcare Professionals.
- Show empathy, compassion, patience & kindness toward the elderly
- Explained patient procedures, updated patient records, and discussed concerns with professionals
- Healthcare Assistants provide emotional support for patients and practical nursing care such as bathing or showering.
Hub Co-ordinator
Community Health & Social Services
09.2001 - 09.2004
- Overseeing the daily operations of the Hub
- Scheduling meetings and appointments
- Creating Practices, Policies & Procedures
- Complying with Practices, Policies & Procedures
- Monitor & Manage Budget
- Tracking expenses and identifying cost-saving opportunities
- Applications for Grants
- Applications for Bulk Funding
- Managing facility maintenance and ensuring it is clean and functional
- Attending Community initiatives
- Liaising with Community, not-for-profit groups
- Liaising with Local & Government Departments
- Identifying & addressing clients' needs by providing support and referrals
- Recruiting, training, and supervising staff & volunteers
- Implementing and managing programmes and services offered at the Hub
- Monitoring Programmes and making adjustments if needed
- Coordinating with other departments or organisations to deliver
- Tracking Key Performance Indicators related to operations of the Hub
Education
Certificate - Chemical Training
Healthcare Australia
08-2025
Certificate - The Aged Care Quality Standards. An Overview
Healthcare Australia
07-2025
Certificate - Code of Conduct For Aged Care
Healthcare Australia
05-2025
Certificate - Infection Control Requirements For Aged Care
Healthcare Australia
03-2025
Certificate - Manual Handling For Ancillary Workers & Residents
Healthcare Australia
03-2025
Certificate - Food Handling Fundamentals
Healthcare Australia
03-2025
Certificate - Employment Skills
Career New Zealand
03-2004
Certificate - Vocational & Personal Development
Career New Zealand
09-2003
Skills
- Focus
- Team Player
- Willingness to learn
- Positive attitude
- Self-management
- Time management
- Excellent communication
- Computer literate
- Reliable
- Confidentiality
- Respectful
- Workplace health & safety
- Flexible and adaptable
- Computer skills
- Calm under pressure
- Organization and time management
- Friendly
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking
- Dependable and responsible
Accomplishments
- Zumba 2024 Cue Like a Pro Licence
- Zumba 2022 Zumba Gold Instructor Licence
- Zumba 2016 Zumba Instructor Licence
Timeline
Environmental Services-Food Services
SPC Residential Aged Care
03.2025 - Current
Styling Consultant
Yes for Success
06.2024 - 12.2024
Group Fitness Instructor
CityFitness
06.2020 - 02.2025
Assistant Manager
Postie Plus
06.2019 - 12.2019
Store Manager
Millers
06.2016 - 02.2020
Assistant Store Manager
Millers
06.2016 - 12.2016
Health Care Assistant
Kapiti Rest Home
09.2015 - 09.2017
Sole Charge
The Right Buy
12.2009 - 03.2015
Health Care Assistant
Kena Kena Rest Home
03.2008 - 03.2013
Hub Co-ordinator
Community Health & Social Services
09.2001 - 09.2004
Certificate - Chemical Training
Healthcare Australia
Certificate - The Aged Care Quality Standards. An Overview
Healthcare Australia
Certificate - Code of Conduct For Aged Care
Healthcare Australia
Certificate - Infection Control Requirements For Aged Care
Healthcare Australia
Certificate - Manual Handling For Ancillary Workers & Residents
Healthcare Australia
Certificate - Food Handling Fundamentals
Healthcare Australia
Certificate - Employment Skills
Career New Zealand
Certificate - Vocational & Personal Development
Career New Zealand
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