Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Badminton, Cooking, Traveling, Singing, Languages, Hiking, Fitness Activities
Languages
Timeline
Generic
Vipada Suvadhadhit

Vipada Suvadhadhit

Summary

Welcoming and personable individual with extensive hospitality and management experience. Known for handling high-pressure situations with grace and poise, ensuring exceptional customer service and safety. Skilled in communication and writing, adept at managing diverse situations while maintaining professionalism and attention to detail. Strong team player with excellent organizational abilities, capable of managing multiple projects with precision.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Events and Workplace Management Supervisor

Salesforce
Sydney, NSW
11.2023 - Current
  • Managing and optimizing event tools like Google Suite, REWS Ticketing System, Quip, Tempbadge, Slack, and Tableau Dashboards for efficient event management and data reporting
  • Developing and delivering SOPs, training materials, and best practices to streamline operations and foster team efficiency
  • Leading budget management, vendor negotiations, and contract management to ensure cost-effective and high-quality event services
  • Building community engagement and exploring philanthropic initiatives that reflect Salesforce values, culture and maintaining a positive, adaptable attitude
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed strong client relationships through consistent communication, timely delivery of projects, and ensuring customer satisfaction.

Lead, Solution Support Case Coordinator

AVEVA Software
Sydney, NSW
02.2022 - 11.2023
  • Coordinating regular meetings between customers, Solution Support team, and SES Support Leaders to review support services and open issues, fostering strong relationships and trust
  • Generating reports based on customer-reported issues, identifying areas for improvement and enhancing support services to meet customer needs effectively
  • Analysing customer feedback and concerns to improve customer satisfaction, while providing timely and effective solutions to promote trust and loyalty
  • Liaising with internal teams to ensure timely resolution of support cases, providing regular updates to customers on case status
  • Contributing to the development and improvement of support case management processes and tools, enhancing overall customer satisfaction and business performance
  • Collaborating with coordinators to ensure accurate and timely Data Entry, supporting efficient operations and workflows
  • Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.

Medical Office Administrator

Physicians SA
Adelaide, SA
07.2022 - 01.2023
  • Received, recorded and filed medical payments by check, cash, and credit card
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed
  • Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures
  • Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times
  • Maintained a safe and clean work environment by adhering to infection control policies and performing routine equipment maintenance checks
  • Scheduled, rescheduled, and cancelled appointments for dental patients
  • Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees

Marketing & Social Media Specialist

Donash Education Centre
Adelaide, SA
02.2021 - 08.2021
  • Conducting data entry tasks, including recording student attendances and initial assessment marks, to maintain accurate records
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
  • Analysing data to develop marketing strategies and plans, contributing to business growth and development
  • Advising on all elements of marketing such as product mix, pricing, advertising, sales promotion, selling, and distribution channels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Education

Graduate diploma in Management -

Alliance College
06.2024

Certificate IV in International Trade -

Greystone College
04.2021

Bachelor's degree in Food and Nutrition -

Kasetsart University
05.2019

Secondary School in Year 1 to Year 12 -

Rajinibon School
05.2014

Skills

  • Work well under pressure
  • Excellent verbal and written communication
  • Decision-Making
  • Problem solving
  • Customer services
  • Time management
  • Positive thinking, Optimistic
  • Critical thinking
  • Teamwork and Collaboration
  • Operations Management
  • Scheduling and Coordinating
  • Customer Relationship Management

Websites

Personal Information

Willing To Relocate: Anywhere

Certification

  • Food Safety Supervisor
  • First Aid and CPR

Badminton, Cooking, Traveling, Singing, Languages, Hiking, Fitness Activities

I enjoy playing badminton for its physical benefits and stress relief. Cooking allows me to be creative and organized in the kitchen. Traveling broadens my cultural understanding and adaptability. Singing builds my confidence and poise. Learning languages helps me connect with diverse passengers. Hiking keeps me fit and resilient. Engaging in fitness activities ensures I'm physically prepared for demanding schedules.

Languages

English
Native or Bilingual
Thai
Native or Bilingual
Korean
Limited Working

Timeline

Events and Workplace Management Supervisor

Salesforce
11.2023 - Current

Medical Office Administrator

Physicians SA
07.2022 - 01.2023

Lead, Solution Support Case Coordinator

AVEVA Software
02.2022 - 11.2023

Marketing & Social Media Specialist

Donash Education Centre
02.2021 - 08.2021

Graduate diploma in Management -

Alliance College

Certificate IV in International Trade -

Greystone College

Bachelor's degree in Food and Nutrition -

Kasetsart University

Secondary School in Year 1 to Year 12 -

Rajinibon School

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Vipada Suvadhadhit