Summary
Overview
Work History
Skills
References
Hobbies and Interests
Timeline
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VIPAN KUMAR

Takanini,New Zealand

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

9
9
years of professional experience

Work History

Customer Service Officer

Secure Parking Auckland International Airport
Auckland, Auckland
05.2023 - Current

My role consists of customer service officer with strong planning and problem-solving abilities focus handling the customer complaints regarding their pre-bookings of carparks based in Auckland airport carpark. Familiar with traffic control and allocate the space to customer for park their car in pick and drop area. Call to operation and monitoring department to commence unattended process for bag and car. I have ability to do multitask with observations nature and strong safety focus. Valid license and clean driving history.

Welder

Auckland reinforcing 1995 LTD
Auckland, New Zealand
05.2023 - 05.2023
  • My role consists cut and shape steel bars and weld, clip structures such as beams, footing pads to other unit Tying steel reinforcement bars (rebars) to build cage using hand and power tools to cut and bend bar
  • Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.

GSF-Blue Collar
Auckland, New Zealand
01.2020 - 03.2022

Effinigham Construction
Auckland, New Zealand
04.2017 - 02.2022

LSG Sky Chef
Auckland, New Zealand
10.2015 - 04.2017

Skills

  • Client interaction
  • Negotiating skills
  • Visual merchandising
  • Problem solving
  • Proficient
  • Team work
  • Record maintenance skills
  • Attention to detail
  • Customer Service
  • Flexible and adaptable
  • Positive and energetic attitude
  • Strong ethics
  • Able to grasp new concepts quickly
  • High attention to detail

References

  • Dixit, Shift Leader, Secure Parking Auckland Airport, 02108114410
  • Nisarg Patel, Duty Manager, Secure Parking Auckland Airport, 0212229543

Hobbies and Interests

  • Playing football
  • Strength training
  • Listening to music

Timeline

Customer Service Officer

Secure Parking Auckland International Airport
05.2023 - Current

Welder

Auckland reinforcing 1995 LTD
05.2023 - 05.2023

GSF-Blue Collar
01.2020 - 03.2022

Effinigham Construction
04.2017 - 02.2022

LSG Sky Chef
10.2015 - 04.2017
VIPAN KUMAR