VIRA HANAN
Sydney,NSW
Summary
Experienced Skin and Laser Therapist with over 4 years in clinical settings. Skilled in performing advanced skin and laser procedures with a focus on safety and results. Strong in client consultation, customer service, and recommending suitable skincare solutions. Committed to maintaining high hygiene standards and delivering exceptional client care. Known for professionalism, attention to detail, and building trusted client relationships.
Overview
5
5
years of professional experience
Work History
Beauty Therapy
Laser Clinic Australia
12.2021 - 03.2024
- Kept equipment clean and sanitized to protect patients from infection risks.
- Prepared clients for treatments and answered questions to improve comfort level.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Helped front desk personnel with appointments, scheduling and product sales.
- Used advanced equipment to perform aesthetic treatments.
- Experienced (Candela): YAG, And GentleLase.
- Provided excellent customer service and laser/skincare treatments to; remove patients' unwanted hair from different body locations and provide basic facials.
- Collected patient history to analyze patient-specific needs and determine proper laser/skincare treatments.
- Educated clients on skin conditions, treatments and products to grow sales.
- Kpi's exceed 100% monthly.
Medical Receptionist
Medical Centre
06.2019 - 11.2021
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Checked patients in and out for appointments.
- Assisted healthcare providers with administrative tasks as needed.
- Checked patients in and out for appointments and collected co-payments.
Education
Diploma of Beauty Therapy -
11.2021
Cert ||| Business Administration - (Medical)
01.2017
Skills
- Laser Hair Removal (Candela)
- IPL Skin Rejuvenation
- Microneedling
- Chemical Peels
- Skin Consultations & Analysis
- Advanced Facial Treatments
- Product Knowledge & Retail Recommendations
- Client Care & Customer Service
- Treatment Planning & Homecare Advice
- Hygiene & Infection Control
- Pre- and Post-Treatment Care
- Knowledge of Skin Types & Conditions
- Time Management & Punctuality
- Professional Communication
- Clinic Equipment Handling & Maintenance
Timeline
Beauty Therapy
Laser Clinic Australia
12.2021 - 03.2024
Medical Receptionist
Medical Centre
06.2019 - 11.2021