Vishal Kumar
Melbourne
Summary
Strategic leader with an entrepreneurial mindset and passion for driving high quality outcomes. Over 23 years of experience in Energy industry, Digital Transformations and Managed Services across Asia Pacific.
Specializing in sales and delivery of complex multi-vendor technology solutions, Software as a Service (SaaS), managing Project Management Office (PMO) for new product introductions, and leading client executive teams to achieve exceptional service delivery.
Overview
23
23
years of professional experience
Work History
Head of Projects and Service Delivery ANZ & SEA
Landis+Gyr Australia
01.2023 - Current
- Lead Landis+Gyr's Projects and Service delivery teams across Australia, New Zealand, China, Hong Kong, Philippines and India
- Contribute to strategic decision-making as part of the APAC leadership team
- Oversaw delivery of multiple SaaS deployments and system upgrades across APAC region
- Increased service revenue in SEA region by 15%
- Led the internal projects team in successful market release of multiple innovative products
- Implemented a new online customer service portal across APAC
Head of Customer Projects and Service Delivery ANZ
Landis+Gyr Australia
01.2022 - 01.2023
- Led the Projects & Services team across Australia and New Zealand (ANZ region)
- Successfully delivered multiple Smart Water metering projects
- Introduced SaaS-based services in ANZ region for Electricity, Gas and Water customers
- Managed delivery of SaaS services in line with agreed SLAs
Projects & Service delivery manager
Landis+Gyr Australia
01.2008 - 01.2022
- Led end-to-end delivery of advanced metering and smart grid solutions, including pre-sales support and post-delivery account management
- Project managed several large-scale AMI solution deliveries across Australia and New Zealand
- Supported key accounts with over 3 million installed endpoints in total
- Played critical role in pre-sales, achieving over 95% market share in Victoria and New Zealand
- Developed regional Governance and Project Management frameworks
- Managed multiple cloud-based headend software deployments
- Contributed to the market release of a new Smart Water meter with NB-IoT communications
Systems Engineer
Landis+Gyr New Zealand (Enermet ltd)
01.2002 - 01.2007
- Product engineer for ripple control solutions
- Developed a custom SCADA interfaced programmable controller for ripple control injection systems
- Developed a software-based configuration tool for controller
- Engineered solutions for ripple control projects across New Zealand and Australia
- Secured significant cost saving by sourcing alternative vendor for 66kV transformers
Education
Bachelor of engineering - Computer Systems Engineering
University of Auckland
12.2001
Project management professional - PMP Certification
Project management institute
09.2017
Skills
- Team leadership
- Strategic decision-making
- Program and project management
- Energy and water industry knowledge
- Australian energy market regulations
- Key account management
- Smart metering platforms
- Communication technologies
- SCADA systems
- RTU configuration
- Software programming
Phone
+61, 408641335
Timeline
Head of Projects and Service Delivery ANZ & SEA
Landis+Gyr Australia
01.2023 - Current
Head of Customer Projects and Service Delivery ANZ
Landis+Gyr Australia
01.2022 - 01.2023
Projects & Service delivery manager
Landis+Gyr Australia
01.2008 - 01.2022
Systems Engineer
Landis+Gyr New Zealand (Enermet ltd)
01.2002 - 01.2007
Bachelor of engineering - Computer Systems Engineering
University of Auckland
Project management professional - PMP Certification
Project management institute
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