Summary
Overview
Work History
Education
Skills
Dental Assistant - Responsibilities
Dental Receptionist - Responsibilities
Personal Information
Languages
Disclaimer
Timeline
Generic

VISHALI

Box Hill,NSW

Summary

Seeking for an opportunity to work and utilize my professional skills to improve client satisfaction for the benefits of the organization.

Organized, Enthusiastic, Hard-working Dental Assistant/ Receptionist successful at managing multiple priorities with a positive attitude. Motivated to learn, grow and excel in Dentistry.

Overview

5
5
years of professional experience

Work History

Dental Receptionist

Smiles Plus Dental Care
Rouse Hill, NSW
03.2022 - Current

Dental Receptionist

Winston Hills Family Dental Care
Winston Hills, NSW
02.2019 - 02.2021
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Monitored supply levels within the office and ordered new materials as needed.
  • Collected payments from patients in accordance with established policies and procedures.
  • Provided assistance to dentists during dental treatments and procedures as needed.
  • Assisted in the maintenance of dental equipment and supplies inventory.
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Responded to inquiries from patients regarding their accounts or dental services offered.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Prepared correspondence letters for insurance companies related to claims processing.
  • Answered and managed incoming calls and emails.
  • Verified, updated and entered patient information into system.
  • Took customer payments and billed insurance companies for remaining balance.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Arranged documents for insurance claims.

Dental Assistant/Receptionist

Lourdes Dental Centre
Blacktown
01.2019 - 09.2019

Dental Assistant

Winning Smiles Dental Surgery
Blacktown
11.2018 - 09.2019

Education

Undergraduate Course in Dentistry - Dentistry

AIDSR
INDIA
08-2017

Skills

  • Good communication skills
  • Punctual and highly organized in daily duties
  • Dental Radiography
  • Records Management
  • Dental terminology and materials Knowledge
  • Dental Charting (Restorative and Periodontal), dental radiographs
  • Patient assistance
  • Front desk duties

Dental Assistant - Responsibilities

  • Well-versed in preparing and maintaining instruments, equipments, and materials for all dental procedures including surgical wisdom tooth extractions.
  • Excellent knowledge of Infection control guidelines
  • Assist dentist in all dental procedures (4 handed dentistry).
  • Track record of providing patients with information about ongoing procedures and preparing them for treatment.
  • Maintain and setup dental equiptments and instruments.
  • Well-versed in setting up x-rays, OPG and other dental tests.
  • Maintain a clean and joyful environment which results in significant increase in patient satisfaction.
  • Demonstrated ability to prepare and mix dental materials.
  • Provide post operative instructions to patients.
  • Record treatment information.

Dental Receptionist - Responsibilities

  • Answered phone calls and messages for 4 Dentists.
  • Schedule dental appointments for New and existing patients.
  • Reschedule cancelled appointments for patients.
  • Helping patients complete necessary forms and documentations.
  • Accurately completed insurance and billing.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, restocked clerical spaces.
  • Confirming CDBS and DVA claims.
  • Contacted General practitioners to confirm patient’s medical history.
  • Collaborated with assistants, dentists to prepare and setup rooms with adequate supplies and equiptments.
  • Completed patient referrels to other medical specialists.
  • Conduct communications and transactions with patienys and visitors to foster positive experiences.

Personal Information

  • Date of Birth: 12/25/94
  • Gender: Female

Languages

  • English
  • Hindi
  • Punjabi

Disclaimer

I hereby declare that the above-mentioned information is correct upto my knowledge and I bear the responsibility for the correctness of above-mentioned particulars.

Timeline

Dental Receptionist

Smiles Plus Dental Care
03.2022 - Current

Dental Receptionist

Winston Hills Family Dental Care
02.2019 - 02.2021

Dental Assistant/Receptionist

Lourdes Dental Centre
01.2019 - 09.2019

Dental Assistant

Winning Smiles Dental Surgery
11.2018 - 09.2019

Undergraduate Course in Dentistry - Dentistry

AIDSR
VISHALI