Seeking for an opportunity to work and utilize my professional skills to improve client satisfaction for the benefits of the organization.
Organized, Enthusiastic, Hard-working Dental Assistant/ Receptionist successful at managing multiple priorities with a positive attitude. Motivated to learn, grow and excel in Dentistry.
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Smiles Plus Dental Care
Rouse Hill, NSW
03.2022 - Current
Dental Receptionist
Winston Hills Family Dental Care
Winston Hills, NSW
02.2019 - 02.2021
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Monitored supply levels within the office and ordered new materials as needed.
Collected payments from patients in accordance with established policies and procedures.
Provided assistance to dentists during dental treatments and procedures as needed.
Assisted in the maintenance of dental equipment and supplies inventory.
Created a welcoming environment for patients by providing exceptional customer service at all times.
Responded to inquiries from patients regarding their accounts or dental services offered.
Verified patient's eligibility for benefits under various insurance plans.
Prepared correspondence letters for insurance companies related to claims processing.
Answered and managed incoming calls and emails.
Verified, updated and entered patient information into system.
Took customer payments and billed insurance companies for remaining balance.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Arranged documents for insurance claims.
Dental Assistant/Receptionist
Lourdes Dental Centre
Blacktown
01.2019 - 09.2019
Dental Assistant
Winning Smiles Dental Surgery
Blacktown
11.2018 - 09.2019
Education
Undergraduate Course in Dentistry - Dentistry
AIDSR
INDIA
08-2017
Skills
Good communication skills
Punctual and highly organized in daily duties
Dental Radiography
Records Management
Dental terminology and materials Knowledge
Dental Charting (Restorative and Periodontal), dental radiographs
Patient assistance
Front desk duties
Dental Assistant - Responsibilities
Well-versed in preparing and maintaining instruments, equipments, and materials for all dental procedures including surgical wisdom tooth extractions.
Excellent knowledge of Infection control guidelines
Assist dentist in all dental procedures (4 handed dentistry).
Track record of providing patients with information about ongoing procedures and preparing them for treatment.
Maintain and setup dental equiptments and instruments.
Well-versed in setting up x-rays, OPG and other dental tests.
Maintain a clean and joyful environment which results in significant increase in patient satisfaction.
Demonstrated ability to prepare and mix dental materials.
Provide post operative instructions to patients.
Record treatment information.
Dental Receptionist - Responsibilities
Answered phone calls and messages for 4 Dentists.
Schedule dental appointments for New and existing patients.
Reschedule cancelled appointments for patients.
Helping patients complete necessary forms and documentations.
Accurately completed insurance and billing.
Received and routed laboratory results to correct clinical staff members.
Placed new supply orders, restocked clerical spaces.
Confirming CDBS and DVA claims.
Contacted General practitioners to confirm patient’s medical history.
Collaborated with assistants, dentists to prepare and setup rooms with adequate supplies and equiptments.
Completed patient referrels to other medical specialists.
Conduct communications and transactions with patienys and visitors to foster positive experiences.
Personal Information
Date of Birth: 12/25/94
Gender: Female
Languages
English
Hindi
Punjabi
Disclaimer
I hereby declare that the above-mentioned information is correct upto my knowledge and I bear the responsibility for the correctness of above-mentioned particulars.
Timeline
Dental Receptionist
Smiles Plus Dental Care
03.2022 - Current
Dental Receptionist
Winston Hills Family Dental Care
02.2019 - 02.2021
Dental Assistant/Receptionist
Lourdes Dental Centre
01.2019 - 09.2019
Dental Assistant
Winning Smiles Dental Surgery
11.2018 - 09.2019
Undergraduate Course in Dentistry - Dentistry
AIDSR
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