Vishant Kumar
Blacktown,NSW
Summary
Qualified Bus Driver aiming to fulfill Trainee Train Driver position to add value to the Company. Well-versed in maintaining efficient route times while retaining a diligent focus on safety. Solid foundation of knowledge and experience, including mastery of NSW transport regulations and safety protocols. Additionally, entitled to a customer-focused environment and providing the best services with safety in day-to-day life. Passionate about promoting lasting customer satisfaction by delivering quality service. Proficient in customer service best practices and related options. Safety-conscious School Bus Driver with 5 years in school bus transportation work and high regard for student safety.
Overview
9
9
years of professional experience
Work History
Bus Driver
Comfort Delgro
08.2022 - Current
- Received excellent customer reviews for friendly, punctual transport services.
- Conducted pre-trip inspections of bus for safe operation
- Aided passengers with disabilities or special needs.
- Assisted passengers with inquiries and requests during trips.
- Transported passengers safely along prescribed routes according to tight schedules
- Diffused potential passenger disputes with fairness and professionalism.
- Maintained NSW driver's license to enable legal operation of school buses for student transport, field trips, and other purposes
- Performed bus driving duties while keeping student safety in mind to maintain good safety record
- Kept bus interiors clean and tidy to provide comfortable passenger environments
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria
- Acted calmly, productively and professionally under pressure for helpful emergency response
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Completed pre- and post-trip bus inspections for safe passenger transportation
- Complied with traffic regulations to operate vehicles in safe and courteous manner
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor
Bus Driver
Transit System
06.2019 - 08.2022
- The exceptional experience of working in a customer-based environment
- Highly committed to my work and follows a continuous approach towards learning
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety
- Responsible for driving buses in a safe and considerate manner to a number of destinations along pre-arranged routes
- Operating over the prescribed route, and following the correct time schedule
- Answering questions from passengers regarding route and time schedules
- Getting customers to their final destinations safely and on time
- Carrying out regular weekly condition checks on buses that are to be driven
- Completing all necessary paperwork at the start, during and end of a journey
- Driving buses around the Sydney on all manner of busy roads and motorways
- Reporting to operational managers about any accidents or incidents that occur during a journey
- Performed duties while keeping customer safety in mind to maintain good safety record
- Performed regular bus inspections and checked all major systems, including brakes, steering and windshield wipers
- Worked flexible hours across night, weekend and holiday shifts.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Bus Driver
Hills Bus
03.2018 - 05.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Proved successful working within tight deadlines and fast-paced atmosphere
- Helped elderly passengers or those with limited mobility enter and exit bus
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
Customer Service/Front Desk Receptionist
Rydges Parramatta
11.2014 - 03.2016
- Learned to work effectively in a fast paced environment by serving customer enquiries, managing deposits and payments
- Developed strong customer service when handling queries effectively based on reservations and identity checks
- Developed attention to detail through the accurate transfer of information when handling multiple queries and transfer calls to related departments in personal
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Resolved service-related problems and documented actions in system
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Demonstrated strong work ethics by working effectively in teams and individually when required
Education
Apply Fatigue Management Certificate Transportation Management -
III Certificate in Driving
Sydney, NSW06.2021
Bachelor Of Multimedia -
Gurunanak Dev University
India03.2009
Skills
- Exceptional customer service skills
- Ability to prioritise tasks
- Customer Friendly with strong communication skills
- Traffic law adherence
- Safe driving practices
- Elderly and Disabled Assistance
- Attention to detail / Observant
- Vehicle Safety and Maintenance
- Ability to work in team based environments
- Understanding of Incident Reporting
- Calm and decisive under pressure
- Delay Reporting / Time Management
- Emergency Response Coordination
- Report Preparation
- Situational Awareness
- Schedule Management
- Reliable and Punctual
- Two-Way Radio Operation
Timeline
Bus Driver
Comfort Delgro
08.2022 - Current
Bus Driver
Transit System
06.2019 - 08.2022
Bus Driver
Hills Bus
03.2018 - 05.2019
Customer Service/Front Desk Receptionist
Rydges Parramatta
11.2014 - 03.2016
Apply Fatigue Management Certificate Transportation Management -
III Certificate in Driving
Bachelor Of Multimedia -
Gurunanak Dev University
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