VISHESH VERMA
Caroline Springs,VIC
Summary
Dynamic and organized professional with passion for delivering exceptional customer service and driving sales. Possesses comprehensive knowledge of retail operations and excels in inventory management and team leadership. Focused on enhancing store performance and customer satisfaction through effective sales strategies.
Overview
2
2
years of professional experience
Work History
Retail Sales Manager / Salesman
M.L. Sons Jewellers
06.2023 - 06.2025
- Assisted customers with jewellery selection, providing professional product advice and personalised service
- Oversaw daily store operations in the owner's absence, ensuring smooth
- Handled cash transactions, maintained accurate sales records
- Resolved customer complaints and inquiries promptly and effectively to ensure satisfaction
- Supported during peak hours by communicating effectively with customers and ensuring smooth workflow.
Education
Master of Business Analytics - Business
Deakin University
Melbourne, VIC07-2027
Bachelor of Technology - Engineering
Chandigarh University
Mohali, India06-2024
Skills
- Problem Solving
- Time Management
- Team Work
- Effective Communication
- Fluent in English
- Customer service
- Goal oriented
- Store maintenance
- Retail operations
- Sales expertise
- Customer engagement
- Cash handling
Accomplishments
- Dean's List, Chandigarh University – Maintained strong academic performance during Bachelor's in Computer Science
- Received praise from repeat customers for product knowledge and personalised service
- Balanced Academic Excellence with Work Commitments, demonstrating strong time management and discipline
- Independently Handled Jewellery Store Operations during peak hours and owner's absence
Extracurricular activities
Cooking, reading, and playing cricket
Hobbies and Interests
Gym, Running, Sports, Music, Photography, Videography
Timeline
Retail Sales Manager / Salesman
M.L. Sons Jewellers
06.2023 - 06.2025
Master of Business Analytics - Business
Deakin University
Bachelor of Technology - Engineering
Chandigarh University
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