Vishna Bist

Work History

Support Worker

NT Respite Care Plus

04.2022 - 08.2023

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.

Mc Donald Crew Member

McDonald's

12.2021 - 06.2023

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.

Store Services Assistant

Woolworths Group

11.2021 - 03.2022

Maintained accurate financial information.
Handled cash in large amounts that include banking and safe.
Accurate financial accountability of cash debited for pickups and credited for tender loan.
Balanced the journal and safe declarations after every tender pickup and tender loan.
Daily reconciliation of payroll adjustments and exceptions.
Reconciliation of the invoices to the daily goods movements summary.

Waitress

Katherine Club Inc

01.2021 - 08.2021

Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.

Customer Service Representative

Woolworths Group

04.2021 - 09.2021

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Served the customers at the register and the payments from them for their shopped products.

Housekeeper

Riverview Tourist Village

07.2020 - 09.2020

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Accounting Intern

TaxNet Australia Pt Ltd

08.2017 - 10.2017

Filled in forms for tax claims
Entered client info into Excel spreadsheets
Applied tax returns for the clients

Rounder

All, Azucar Café, Sydney Domestic Airport

12.2016 - 06.2017

Took orders from customers at register
Handled money from customers for their orders
Served food to customers
Controlled line and crowd with quick, efficient service.
Trained new team members with positive reinforcement and respectful, encouraging coaching.

Rounder

All, Boost Juice

12.2014 - 06.2015

Taking orders from customers at register
Taking money from customers for their orders
Preparing juices and smoothies
Serving juices/smoothies to customers
Cleaned counters, machines, utensils, and seating areas daily.

Cleaner

BOSS- Building Maintenance

10.2013 - 07.2014

Cleaned the outside area of Coles
Cleaned the car park of Coles
Changed the public bins
Hosed the area
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.

Kitchen hand

The Coffee Club

11.2013 - 01.2014

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Managed time to juggle multiple tasks simultaneously with ease.
Transported food items from storage areas to kitchen for prepping.

Operations Manager

Mustang Asian Grocery Pty Ltd

10.2022 - Current

Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.

Administration Officer

Somerville Community Services

10.2023 - Current

Developing strong working relationships with colleagues, contributing to a positive work environment.
Providing exceptional customer service, addressing inquiries professionally and in a timely manner.
Screening and transferring incoming calls, took down messages, and transmitted information and documents to internal personnel.
Aiding colleagues, managers, and customers through regular communication and assistance.
Maintaining high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.

Summary

Overview

Work History

Support Worker

Mc Donald Crew Member

Store Services Assistant

Waitress

Customer Service Representative

Housekeeper

Accounting Intern

Rounder

Rounder

Cleaner

Kitchen hand

Operations Manager

Administration Officer

Education

Advanced Diploma of Leadership and Management - Leadership And Management

Bachelor of Accounting -

Diploma of Leadership and Management - Leadership And Management

Professional Year -

Skills

Timeline

Reference

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