Vishva Mavani
Harris Park,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships and delivering effective solutions for problem. Effective and clear communications skills to enhance the customer experiences by employing service-oriented behaviors, understanding customer desires, providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Assistant (casual)
Silver Rose Graduation
Sydney, NSW
03.2022 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
Customer Service Staff Member
Dosa Plaza
Sydney, NSW
03.2022 - Current
- Greeted customers with enthusiasm and delighted and helpful attitude.
- Worked effectively to address all customer complains and concerns in timely and effective manner.
- Excellent communications skills to provide high quality of customer service.
- Proactive skills to manage large number of people.
Crew Member
McDonald's
Sydney , NSW
06.2021 - 01.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated POS system and taking customers orders , ensuring timely delivery with exceptional customer service while fulfilling 300 orders per shifts .
- Carefully observed food safety measures and quality control standards to provide high quality food products
- Paying attention to details and providing support to other team member to ensure speedy work.
Passenger Service Agent
Surat International Airport
Surat, Gujarat
06.2019 - 12.2019
- Tagged baggage and routed to appropriate location for loading and screening.
- Oversaw ticketing, gate and ramp services.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
Education
BBA - Marketing
SD JAIN INTERNATIONAL COLLEGE
Surat Gujarat03.2021
Grade 12 - Business Studies
Ryan International School (ICSE)
Surat,Gujarat05.2018
Skills
- Goal oriented
- Superior organisation skills
- Judgment and Decision Making
- Problem Solving and leadership
- Building Customer Trust and Loyalty
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
PERSONA
Fitness: in excellent health .
Licenses: Full Australian drivers license and Working and children check.
NCC: Police check verified.
VACCINATION: Fully vaccinated ,Moderna.
INTERESTS: Interacting with new people ,travelling ,dancing and exploring creative things .
Languages:Fluent (written and oral ) in English
Timeline
Customer Service Staff Member
Dosa Plaza
03.2022 - Current
Customer Service Assistant (casual)
Silver Rose Graduation
03.2022 - 08.2022
Crew Member
McDonald's
06.2021 - 01.2022
Passenger Service Agent
Surat International Airport
06.2019 - 12.2019
BBA - Marketing
SD JAIN INTERNATIONAL COLLEGE
Grade 12 - Business Studies
Ryan International School (ICSE)
Similar Profiles
Deborah CharronDeborah Charron
Executive Assistant at Graduation SolutionsExecutive Assistant at Graduation Solutions
Gareth TurareGareth Turare
Customer Service Representative at Reed Events GraduationCustomer Service Representative at Reed Events Graduation
Louis NinLouis Nin
Math/Basic Science Teacher at NYC DOE Pathways to GraduationMath/Basic Science Teacher at NYC DOE Pathways to Graduation