Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Viveka Pizzini-Smith

Murrumbeena

Summary

Hospitality worker with 5+ years experience in the industry, with 3 years bartending experience. I focus on excellent customer interaction while maintaining high efficiency in the work place. I have an eye for detail and take pride in any work I do. During previous roles I have been given high amounts of responsibility eagerly as a senior staff member. I currently seeking a bartending job I can work casually as a full time student.

Overview

7
7
years of professional experience

Work History

Bartender

The Mountain View Hotel
06.2022 - 02.2025
  • Highly skilled in technique for proper cocktail making and bar service
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • knowledge of classic cocktails and high proficiency in learning recipes according to venue procedure
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

.

Waitress

The Mountain View Hotel
09.2019 - 02.2025
  • Warmly greeted customers and managing customer seating on computer through to seating
  • Used cash registers and credit card machines to cash out customers.
  • Managed high number or tables while keeping sections clear with consistent service serving drinks and food.
  • Specials promotion



Waitress

Pizzini Wines
11.2017 - Current
  • learnt early warm customer service skills. How to greet warmly and manage wide range of situation with customers
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Education

Bachelor of Arts - Communications Media And Anthropology

Monash University
Melbourne, VIC
12-2026

High School Diploma -

Galen Catholic College
Wangaratta, VIC
11-2022

Certificate III - Music (Performance)

COSAMP
Wangaratta, VIC
11-2022

Skills

  • Customer service
  • Cash register operation (BEPOZ)
  • Cocktail and drink preparation
  • Greeting guests
  • Menu memorization
  • Team collaboration
  • Attention to detail
  • Cash handling

Accomplishments

  • Mountain View hotel Achieved multiple nomination, 2 state awards and 1 national award from AHA (Australian Hotel Association). During employment period. Was named personally for outstanding bar service in judge report

Timeline

Bartender

The Mountain View Hotel
06.2022 - 02.2025

Waitress

The Mountain View Hotel
09.2019 - 02.2025

Waitress

Pizzini Wines
11.2017 - Current

Bachelor of Arts - Communications Media And Anthropology

Monash University

High School Diploma -

Galen Catholic College

Certificate III - Music (Performance)

COSAMP
Viveka Pizzini-Smith