Summary
Overview
Work History
Education
Skills
Certification
References
Clinical Placements
Professional Development
Languages
Timeline
Generic

Vivian Lordelo Nogueira Bertucci Soares

Homebush West,Australia

Summary

Dynamic mental health professional with extensive experience in mental health, excelling in crisis intervention and patient advocacy. Proven ability to collaborate with multidisciplinary teams and manage medication effectively, ensuring optimal patient outcomes. Committed to ongoing education and delivering exceptional service while maintaining confidentiality and compliance with organizational policies. Compassionate Mental Health Registered Nurse, known for high productivity and efficient task completion.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health - Case Manager

Auburn Community Mental Health
01.2024 - Current
  • Triage / Receive referrals / Make referrals of patients to appropriate teams
  • Post discharge follow up with patients – phone calls and home visits are done within 7 days after discharge
  • Do a mental health assessment with patients, including risk assessment, safety plan, wellness plan, care plan, get written consent from patients
  • Attend clinical reviews where the patient has a consult with the psychiatrist
  • Manage and monitor patient’s medications, depot injections, especially when on CTO’s, liaise with GP’s, Psychologists, Psychiatrists, Parole Officers, Court Liaisons etc
  • Refer patients to other services – NEAMI, NDIS, Flourish etc According to patient’s needs

Acute Care Team – Mental Health

Parramatta Community Mental Health
06.2023 - 01.2024
  • Provide telephone and home visits for patients experiencing acute symptoms of mental illness
  • Triage/ Receive and make referrals to appropriate teams
  • Post discharge follow up with patients – phone calls and home visits are done within 7 days after discharge
  • Do a mental health assessment with patients, including risk assessment, safety plan, wellness plan, care plan, get written consent from patients
  • Support patients on leave from public mental health inpatient units
  • Verbal handovers using ISBAR
  • Ensure compliance with monitoring and reporting of incidents
  • Show commitment to the facility
  • Resolve all issues in a timely manner
  • Demonstrate the ability to use initiative and be self-motivated
  • Assess for hazards and risk assess to prevent harm or injury
  • Ability to work well unsupervised and as part of a team
  • Receive referrals from Hospitals/ GPs/ Allied Health

Clinical Placement

Delmar Private Hospital
01.2022 - 12.2022
  • Orthopaedic Rehab

Clinical Placement

Westmead Hospital
01.2021 - 12.2021
  • Emergency Department

Clinical Placement

Macquarie Hospital
01.2021 - 12.2021
  • Drug & Alcohol Abuse

Clinical Placement

Prince of Wales Hospital
01.2021 - 12.2021
  • Acute Aged Care

Clinical Placement

St Vincent’s Public Hospital
01.2020 - 12.2020
  • Cardiothoracic Wing – 10 South

Clinical Placement

War Memorial Hospital
01.2020 - 12.2020
  • Aged Care / Rehabilitation

Clinical Placement

St Luke’s Aged Care
01.2018 - 12.2018
  • Dementia Wing

Education

BACHELOR OF NURSING -

Australian Catholic University
01.2022

CERTIFICATE IV - AGING AND DISABILITY

TAFE Ultimo
01.2019

CERTIFICATE IV - VETERINARY NURSING

TAFE Ultimo
01.2018

Skills

  • Exceptional customer service
  • Effective interpersonal skills
  • Patient advocacy
  • Collaboration with multi-disciplinary team
  • Documentation and patient assessment
  • Accident and incident reporting
  • Assisting with activities of daily living
  • Professionally deal with stressful situations
  • Follow organizational policies and procedures
  • Maintain privacy and confidentiality of residents
  • Commitment to personal ongoing education and professional development
  • Mental health assessment
  • Medication management
  • Risk assessment
  • Crisis intervention
  • Care planning
  • Referral coordination
  • Multidisciplinary collaboration
  • Effective communication
  • Clinical documentation
  • Service referral - Receive and Give

Certification

  • Nursing and Midwifery Board - Aphra Full License
  • COVID-19 Infection Control Training for Health Care Workers, 01/01/21
  • First Aid Training, 01/01/24
  • CPR Training, 01/01/24
  • Hand Hygiene, 01/01/25
  • Workplace Health and Safety, 01/01/24
  • Manual and Patient Handling, 01/01/24
  • Working with Children Check, 01/01/22
  • Anxiety Disorders – Phobias Online Course, 01/01/24
  • ACBDE Approach to adult patient assessment and treatment Online Course, 01/01/24
  • Cybersecurity: Emails and text messages, 01/01/24
  • No bullying in the workplace, 01/01/24
  • Anxiety Disorders: Generalised anxiety disorder, 01/01/24
  • Minimising the use of restraint and seclusion in acute services, 01/01/24
  • Bipolar disorder in adults: Background and diagnosis, 01/01/25
  • De Escalate Aggressive Behaviours - 07/11/2024
  • Manage Aggressive Behaviours - 07/11/2024
  • Physical Skills Emergency Department Workshop - 07/11/2024
  • Sharps Injury for Clinical Staff - 22/10/2024
  • Code of Ethics and Conduct for NSW Goverment Sector Employees - 21/10/2024
  • IMS + How to Notify an Accident

References

  • Meltem Elgun, Senior Social Worker, Auburn Community Mental Health, 0402 265 499
  • Rosebud Lynch, Senior Registered Nurse, Clozapine Clinic Coordinator, 0404 019 618
  • Christine Gutierrez, Registered Nurse/ Team Leader, 0424 328 779

Clinical Placements

  • Delmar Private Hospital, Orthopaedic Rehab, 2022
  • Westmead Hospital, Emergency Department, 2021
  • Macquarie Hospital, Drug & Alcohol Abuse, 2021
  • Prince of Wales Hospital, Acute Aged Care, 2021
  • St Vincent’s Public Hospital, Cardiothoracic Wing – 10 South, 2020
  • War Memorial Hospital, Aged Care / Rehabilitation, 2020
  • St Luke’s Aged Care, Dementia Wing, 2018

Professional Development

Compassionate and dedicated registered nurse with over 5 years of experience in the customer service field, committed to providing patients with outstanding care and support to help improve quality of life, and consistently works in a manner that reflects this; excellent communication skills, and the ability to build a rapport with people from all walks of life; ensures the provision of high-quality services by working well in a team or autonomously, with a track record of delivering clinical excellence in a professional manner by fostering a culture of patient-centered care, demonstrating dignity, respect, kindness, and empathy in each encounter with patients, family members, visitors, and colleagues; excellent time management and organizational skills to prioritize workloads Commitment to lifelong learning ensures that practice is current and in line with current evidence-based guidelines

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

Timeline

Mental Health - Case Manager

Auburn Community Mental Health
01.2024 - Current

Acute Care Team – Mental Health

Parramatta Community Mental Health
06.2023 - 01.2024

Clinical Placement

Delmar Private Hospital
01.2022 - 12.2022

Clinical Placement

Westmead Hospital
01.2021 - 12.2021

Clinical Placement

Macquarie Hospital
01.2021 - 12.2021

Clinical Placement

Prince of Wales Hospital
01.2021 - 12.2021

Clinical Placement

St Vincent’s Public Hospital
01.2020 - 12.2020

Clinical Placement

War Memorial Hospital
01.2020 - 12.2020

Clinical Placement

St Luke’s Aged Care
01.2018 - 12.2018

BACHELOR OF NURSING -

Australian Catholic University

CERTIFICATE IV - AGING AND DISABILITY

TAFE Ultimo

CERTIFICATE IV - VETERINARY NURSING

TAFE Ultimo
Vivian Lordelo Nogueira Bertucci Soares