Viviana Guardado
Gnangara,WA
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Guzman Y Gomez
02.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Maintained a clean and organized work environment to enhance customer experience.
Customer Service Cashier
KFC
10.2022 - 12.2024
- Built positive relationships with customers by providing friendly and helpful service.
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions
Assistant Cook
Kingsway Christian College
02.2023 - 10.2024
- Assisted in meal preparation, ensuring adherence to dietary guidelines and safety standards.
- Maintained cleanliness of kitchen equipment and work areas, promoting a safe cooking environment.
Teaching Assistant
Kumon
01.2023 - 01.2024
- Provided individualised support to students who required additional help with understanding concepts or completing assignments.
- Developed positive relationships with students through individual interactions and recognition of accomplishments.
- Helped students develop problem-solving skills.
Education
Bachelor of Science - Nursing
Curtin University
Perth01-2028
Kingsway Christian College
Darch10-2024
Skills
- Customer engagement
- Reliability and punctuality
- Patience and composure
- Team collaboration
Certification
- Cert II Kitchen & Cookery
- Cert IV Work Skills for Career Enhancement and Management
- Cert IV Business
- Certificate of Competency in Barista Fundamentals
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Guzman Y Gomez
02.2025 - Current
Assistant Cook
Kingsway Christian College
02.2023 - 10.2024
Teaching Assistant
Kumon
01.2023 - 01.2024
Customer Service Cashier
KFC
10.2022 - 12.2024
Bachelor of Science - Nursing
Curtin University
Kingsway Christian College