Vivienne Strang
Wanneroo,WA
Summary
Customer-focused retail professional with 3+ years of experience in sales, team collaboration, and personalized service. Expertise in product selection and maintaining store presentation in fast-paced environments. Confident in addressing customer inquiries through in-store, phone, and email channels, enhancing member engagement. Eager to contribute to a high-performing gym and retail team with a strong interest in health and fitness brands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Team Member
Bras N Things
Joondalup, WA
10.2023 - Current
- Assisted customers in finding products and providing personalized recommendations.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained store appearance through strategic merchandising and organization to attract customers.
- Maintained cleanliness of the store by organizing displays and cleaning up after customers.
- Participated in inventory management by restocking shelves and conducting counts.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to implement promotions and marketing initiatives, driving customer engagement.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Retail Team Member
Event Services Australia
Perth, WA
07.2021 - Current
- Provided exceptional customer service in high-demand environments to enhance guest experiences.
- Provided food service in premium suites at Optus Stadium, contributing to high customer satisfaction.
- Conducted wristbanding and verified tickets for attendees at Wildlands 2025.
- Facilitated entry processes at ticketing gates for Perth Royal Show and festival events.
- Maintained a friendly and outgoing demeanor to promote a positive work environment.
Education
Bachelor of Biomedical Science - Neuroscience
University of Western Australia
Perth, WA03-2026
Skills
- Stock control & replenishment
- POS systems
- Product knowledge
- Store maintenance & cleanliness
- Time management
- Team collaboration
- Reliability and punctuality
- Strong customer service
- Flexible availability including evenings and weekends
Affiliations
Mixed Martial Arts (DCA MMA), July 2025 – present.
Certification
Provide First Aid (Surf Life Saving WA) 2022
Timeline
Retail Team Member
Bras N Things
10.2023 - Current
Retail Team Member
Event Services Australia
07.2021 - Current
Bachelor of Biomedical Science - Neuroscience
University of Western Australia