Summary
Overview
Work History
Education
Skills
Certification
Address
Availability (Full Day)
Reference
Languages
Timeline
Generic

Vu Duong Chi Nguyen

Melbourne,VIC

Summary

Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista/Retail Sales Associate

Krispy Kreme
Melbourne, VIC
06.2024 - Current
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Kept informed about new products arriving at the store on a regular basis.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Promoted special offers and discounts to encourage additional purchases.
  • Operated espresso machines and other coffee-making equipment efficiently.
  • Assisted customers with menu selections and product recommendations.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Cosmetic Consultant

Kim Bao Cosmetics
Melbourne, VIC
01.2022 - 12.2022
  • Provided information to customers on upcoming promotions, activities and events.
  • Processed transactions accurately and efficiently using a point-of-sale system, handling cash and credit card payments.
  • Provided excellent customer service by assisting customers with their needs and addressing any inquiries or concerns.
  • Kept accurate records of sales data and generated weekly reports for management review.
  • Cleaned shelves, counters and tables to maintain organized store.

FOH Team Member

Hungry Jack’s
Melbourne, VIC
10.2021 - 12.2022
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Utilised point-of-sale system to process transactions accurately and efficiently.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Developed a working knowledge of different types of coffees and teas available in the shop.

Education

Bachelor of Arts - 2D Animation

Collarts
Melbourne, VIC
12-2025

High School Diploma -

The University Highschool
Melbourne, VIC
11-2023

Skills

  • Product and Service Sales
  • Adaptability and Flexibility
  • Meeting Sales Goals
  • Attention to detail
  • Teamwork
  • Multitasking
  • Point of Sale Systems
  • Stock Management
  • Time management
  • Customer assistance
  • Menu memorization
  • Espresso preparation

Certification

  • RSA (Responsible Service of Alcohol) Certificate

Address

402-408 Latrobe Street, VIC 3000

Availability (Full Day)

Monday, Tuesday, Wednesdays, Thursday, Friday, Saturday, Sunday

Reference

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Barista/Retail Sales Associate

Krispy Kreme
06.2024 - Current

Cosmetic Consultant

Kim Bao Cosmetics
01.2022 - 12.2022

FOH Team Member

Hungry Jack’s
10.2021 - 12.2022

Bachelor of Arts - 2D Animation

Collarts

High School Diploma -

The University Highschool

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Vu Duong Chi Nguyen