Vu Van Nguyen
Beechboro,WA
Summary
Proven expertise in technical repairs and customer service, demonstrated at Mobi Phoine through high-quality screen replacements and effective communication, leading to enhanced customer satisfaction. Skilled in workplace cleanliness and team collaboration, consistently meeting production targets. Achieved a notable improvement in operational efficiency and team performance.
Overview
2
2
years of professional experience
Work History
Phone Technician
Mobi Phoine
09.2023 - Current
- Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.
- Provided exceptional customer service, addressing concerns and explaining repair procedures clearly.
- Delivered high-quality repairs by following detailed manufacturer guidelines and protocols closely.
- Collaborated with other technicians to solve challenging technical issues, resulting in improved customer satisfaction rates.
Cashier
the Golden Choice
07.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Packing Operator
Baked Provision
09.2022 - 06.2023
- Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
- Kept production lines running smoothly and efficiently at all times.
- Collaborated with team members to meet daily packing quotas, consistently achieving targets.
- Assisted in training new employees on packing procedures, increasing overall team performance.
Education
Bachelor of Science - Software Engineer
Curtin University
Perth, WASkills
- Charging Port Repair
- Button Repair
- Camera Repair
- Screen Replacement
- Workplace Cleanliness
- Assembly line work
- Operating machinery
- Safety Compliance
Timeline
Phone Technician
Mobi Phoine
09.2023 - Current
Cashier
the Golden Choice
07.2023 - 01.2024
Packing Operator
Baked Provision
09.2022 - 06.2023
Bachelor of Science - Software Engineer
Curtin University
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