Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Vy Vo

Blackburn,VIC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Overview

3
3
years of professional experience

Work History

Nails Technician

Own Studio
03.2022 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.

Barista

La Pettie Tour
02.2024 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

No Degree - High School Administration

Box Hill High School
Box Hill, VIC
12-2026

Skills

  • Customer service
  • Nail extensions
  • Time management
  • Nail art techniques
  • Cash handling
  • Problem-solving
  • Opening and closing duties
  • Cleanliness
  • Adaptive and creative
  • Order taking
  • Safe food handling
  • Espresso machine operation

Languages

English
Full Professional
Vietnamese
Full Professional

Interests

  • Cooking
  • Volunteering
  • I like working with my hands and fixing things

Timeline

Barista

La Pettie Tour
02.2024 - 01.2025

Nails Technician

Own Studio
03.2022 - Current

No Degree - High School Administration

Box Hill High School
Vy Vo