Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Vy Trieu Dinh
Summary
Overview
5
years of professional experience
Work History
Chatime Bubble Tea
Tea Barista
05.2022 - Current
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of teas and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Royal Stacks Emporium
FOH Team Member
12.2021 - 04.2022
Job overview
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
Street Hot Pot
Waitress Trainee
06.2019 - 10.2020
Job overview
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Education
Copperfield College - Delahey Senior CampusDelahey, VIC
High School Diploma
11.2021
University Overview
- Studied: [Mathematical Methods], [English Language], [Biology], [Further Mathematics].
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Cash Register Operation
- Beverage Preparation
- Safe Food Handling
- POS Systems
- Excellent memory
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Tea Barista
Chatime Bubble Tea
05.2022 - Current
FOH Team Member
Royal Stacks Emporium
12.2021 - 04.2022
Waitress Trainee
Street Hot Pot
06.2019 - 10.2020
Copperfield College - Delahey Senior Campus
High School Diploma
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