Open To Work
Vy Trieu Dinh
Melbourne,VIC
Work Preference
Summary
At the moment I am pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
All Round General Laborer
Chatime Bubble Tea
Melbourne, VIC
2022.05 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
FOH Team Member
Royal Stacks Emporium
2021.12 - 2022.04
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Supported needs of 100 person wait staff who attended to specific needs of countless customers daily for Royal Stacks with social relevancy and intentionality.
Waitress Trainee
Street Hot Pot
2019.06 - 2020.10
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
High School Diploma -
Copperfield College - Delahey Senior Campus
Delahey, VICSkills
- Accurate Cash Management
- Ensuring Workplace Hygiene
- Customer Order Processing
- Transaction Processing Skills
- Beverage Preparation
- POS Systems
- Multitasking and organization
- Coaching and Guidance
- Efficient Store Management
- Inventory management
- Shift scheduling
- Recruitment and hiring
- Personnel Supervision
Languages
- Vietnamese
- English
Qualifications
- Diligent, enthusiastic, and able to maintain energy during peak times
- Strong interpersonal and communication skills
- Capable of working independently as well as part of a team
- Skilled at multitasking in a fast-paced environment
- Willing to work flexible hours, including weekends and public holidays
Timeline
All Round General Laborer
Chatime Bubble Tea
2022.05 - Current
FOH Team Member
Royal Stacks Emporium
2021.12 - 2022.04
Waitress Trainee
Street Hot Pot
2019.06 - 2020.10
High School Diploma -
Copperfield College - Delahey Senior Campus