Mohammed Wahidur Rahman
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Chilliz
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Associate/Team Leader
Unimart
02.2017 - 01.2024
- Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Streamlined inventory management processes for improved efficiency and reduced overhead costs.
- Cultivated a positive work environment, fostering strong teamwork and high employee morale.
- Established strong relationships with clients, promoting brand loyalty through personalized attention and tailored solutions.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained a calm demeanour and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to team objectives in a fast-paced environment.
- Set and achieved company defined sales goals.
Education
Master of Public Policy - Economics
The University of Western Australia
Crawley, WA12.2025
Skills
- Customer Service
- Cash Handling
- Positive Attitude
- Following Instructions
- Clear Communication
- Decision-making capabilities
- Teamwork and Collaboration
- Problem-Solving
- Organizing Work Stations
- Professionalism
- Multitasking Abilities
- Reliability
- Logistics Coordination
- Workplace Safety
Certification
- Driving License
Additional Information
Availability:
Monday: 6am-12pm & Night/Late-Night shift
Tuesday: 6am-12pm & Night/Late-Night shift
Wednesday: 6am-12pm & Late-Night shift
Thursday: All day
Friday: All day
Saturday: All day
Sunday: All day
Other information:
1. Can work in a busy environment and is used to fast-paced work.
2. Own a car for smooth and prompt communication.
Timeline
Team Member
Chilliz
02.2024 - Current
Sales Associate/Team Leader
Unimart
02.2017 - 01.2024
Master of Public Policy - Economics
The University of Western Australia
Similar Profiles
BRIJRAJ CHOUHANBRIJRAJ CHOUHAN
Chef and Restaurant Manager at Chilliz Fried Chicken and TacosChef and Restaurant Manager at Chilliz Fried Chicken and Tacos
Keith J. Hemelt, Jr.Keith J. Hemelt, Jr.
Training Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANSTraining Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANS
Maxx CranstonMaxx Cranston
BOH Team Member and FOH Team Member at Chick-Fil-ABOH Team Member and FOH Team Member at Chick-Fil-A