Wai Martin LIu
Epping,VIC
Summary
Current RMIT University Student offering part-time work experience for an internship program in hopes of learning new knowledge.
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's Fast Food Restaurant (BL Fitzgerald)
11.2021 - Current
- 2 years of shift management experience.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Handled emergency situations with calm demeanor, ensuring safety of both customers and employees during critical incidents.
Sound Engineer
RMIT University, Melbourne City Campus
02.2021 - 11.2021
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
- Editing recordings via Pro Tools (3 songs)
- Mixing with sound production plugins
Education
Bachelor of Arts - Music Industry
RMIT University
Melbourne, VIC11.2024
Diploma of Music - Sound Production
RMIT University
Melbourne, VIC12.2021
Skills
- Schedule development
- Quality Assurance Controls
- Schedule Coordination
- Training and mentoring
- Assigning Work
- Staff Supervision
- Incidents management
- Safety Management
- Decision-Making
- Artistic Development
- Sound Production/Engineering
- Music Production
Certification
- CM - Certified Manager Certification
- Certified First Aid Training
- Fire Training
- Food Safety Training
Gaming
- Enjoy spending time with best friends
-
HEALTH AND FITNESS
- 3x strength training at local gym to maintain a healthy lifestyle
- Home cooking to maintain a healthy diet
Timeline
Shift Manager
McDonald's Fast Food Restaurant (BL Fitzgerald)
11.2021 - Current
Sound Engineer
RMIT University, Melbourne City Campus
02.2021 - 11.2021
Bachelor of Arts - Music Industry
RMIT University
Diploma of Music - Sound Production
RMIT University
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