WALEED ASIRI
Melbourne,VIC
Summary
Proven customer service expert from Family Business (Cellphones Shop), adept in handling customer complaints with empathy, leading to enhanced loyalty. Demonstrates exceptional time management and attention to detail, ensuring efficient order processing and a welcoming environment. Skilled in maintaining composure under pressure, significantly improving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Family Business ( Cellphones Shop)
01.2023 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Time management
- Attention to detail
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Customer Service Cashier - Family Business ( Cellphones Shop)
01.2023 - 08.2023
East Preston Islamic College - ,
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