Wanqing Gong
SOUTH BRISBANE,Queensland
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings. Highly motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress, Cashier, Bartender
Little Red Dumpling
07.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Waitress, Cashier
David's Noodle&Hotpot
10.2021 - 05.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
Waitress,Cashier,Bartender
Fat Dumpling
04.2021 - 10.2021
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behaviour.
Education
Bachelor of Communications -
University of Queensland
Brisbane, QLD11.2024
Skills
- Fluent in Mandarin and English
- Shipment Procedures
- Order Taking
- Time Management Skills
- Cooperative Attitude
- Staff Training
- Bartender experience
- RSA
Additional Information
- Thank you for taking the time to read my resume. I hope to hear from you in the future！
Timeline
Waitress, Cashier, Bartender
Little Red Dumpling
07.2022 - Current
Waitress, Cashier
David's Noodle&Hotpot
10.2021 - 05.2022
Waitress,Cashier,Bartender
Fat Dumpling
04.2021 - 10.2021
Bachelor of Communications -
University of Queensland
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