Warren Lee
Summary
Dynamic team player with a proven track record at Woolworths Supermarket, excelling in customer service and inventory management. Recognized for enhancing team productivity and achieving performance goals through attention to detail and effective problem-solving. Skilled in equipment operation and fostering strong relationships, ensuring a safe and organized work environment.
Overview
15
15
years of professional experience
Work History
Team Member
Woolworths Supermarket
11.2018 - Current
- Assisted team in daily operations, ensuring tasks completed efficiently and accurately.
- Maintained cleanliness and organization of work area to promote safety and productivity.
- Collaborated with team members to learn operational procedures and best practices.
- Supported inventory management by tracking supplies and reporting discrepancies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Enhanced store security measures, reducing incidents of theft and loss.
- Assisted in inventory management to prevent stock shortages and overages.
- Improved customer satisfaction by quickly helping each person find desired items.
- Collected, arranged, and input information into database system.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
All Round General Laborer
Rhineland Cold Storage
06.2010 - 04.2018
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Assisted in loading and unloading shipments, ensuring timely delivery of goods.
- Maintained cleanliness and organization of work areas, adhering to safety protocols.
- Executed inventory management tasks, including stock counting and product labeling.
- Contributed to overall site cleanliness, maintaining an organized workspace that minimized hazards and facilitated efficient operations.
- Developed strong relationships with clients, subcontractors, and vendors, fostering a collaborative work environment for successful project execution.
- Expedited loading and unloading processes through careful handling of materials using hoists, cranes, or forklifts as necessary.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded and unloaded materials onto trucks and trailers.
- Operated forklifts and boom lifts to complete various tasks.
Education
Certificate Of Year Ten Completion -
Forrestfield Senior Highschool
Forrestfield Western Australia 12.1982
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cleaning
- Flexible schedule
- Workplace safety
- Heavy lifting
- Goal setting and achievement
- Product knowledge
- Relationship building
- Equipment operation
- Equipment maintenance
- Data entry
- Adaptability and flexibility
- Dependability and reliability
- Active listening
- Teamwork
- Reliability
- Team collaboration
Timeline
Team Member
Woolworths Supermarket
11.2018 - Current
All Round General Laborer
Rhineland Cold Storage
06.2010 - 04.2018
Certificate Of Year Ten Completion -
Forrestfield Senior Highschool
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