Warren (Wal) Taylor
Perth,WA
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
24
24
years of professional experience
Work History
Operations Manager
IBreeze Air & Solar
Perth , W.A
01.2024 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Addressed customer concerns with suitable solutions.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Branch Manager
Reece Group / Metalflex
Perth, W.A
12.2000 - 01.2024
- Developed strategies to increase customer satisfaction and loyalty
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Identified opportunities for process improvement initiatives within the branch.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Conducted regular performance reviews for all employees in the branch.
Skills
- Process improvement
- Inventory management
- Vendor negotiation
- Quality control
- Customer relationship management
- Communications skills
- Schedule management
Timeline
Operations Manager
IBreeze Air & Solar
01.2024 - Current
Branch Manager
Reece Group / Metalflex
12.2000 - 01.2024