Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Wayde Hatten-Jones

Brisbane,Australia

Summary

I excel at transforming complex data into actionable business insights through Power BI, Microsoft Fabric, Azure, and the Power Platform. I blend strategic thinking with practical execution to deliver scalable BI solutions that drive engagement and meaningful impact. Renowned for demystifying technical concepts for diverse audiences, I also mentor teams to build capability and confidence. I am deeply committed to data governance, and to cultivating a culture where decisions are guided by clarity rather than conjecture.

Overview

22
22
years of professional experience

Work History

Senior Business intelligence specialist

Australian Agricultural Company (AACo)
Brisbane, Australia
03.2024 - Current
  • Led the enhancement and governance of enterprise-wide Power BI reporting
  • Delivered BI solutions across operations, sales, finance, and wellbeing health & safety domains
  • Partnered with stakeholders to define reporting requirements and ensure data accuracy
  • Championed best practices, governance, and data literacy across the organisation
  • Mentored developers and analysts to uplift BI capability and platform adoption

BIA Lead

Te Whatu Ora Health New Zealand
Auckland, New Zealand
07.2023 - 01.2024
  • Led a team of 23, creating a supportive and productive environment.
  • Advocated for Agile methodologies, enhancing adaptability and efficiency.
  • Conducted a comprehensive analysis of products, determining the necessary tables for mapping to ensure continuous delivery and timely updates of the data models. This involved strategic planning and coordination to maintain a consistent, high-quality data flow
  • Orchestrated the BIG Room planning session and Agile ceremonies, pioneering a structured approach to the data Project.
  • Implemented Dataedo, to improve data mapping and accuracy.

Business Intelligence Lead

VINCI Energies
New Zealand, New Zealand
05.2022 - 07.2023
  • Led Power BI implementation and training, combining leadership with direct technical involvement.
  • Personally handled the development and migration of over 600 reports, showcasing my technical acumen alongside my strategic leadership.
  • Integrated complex data sources into Power BI, directly engaging with the technical aspects to enhance data storytelling.
  • Actively participated in the brand transition, merging strategic leadership with hands-on technical contributions.

Analytics and Data Science Practice Lead

Watercare Services Limited
Auckland, New Zealand
08.2021 - 05.2022
  • Developed and executed the Analytics & Insights strategy in line with the Organisations strategy.
  • Provided mentorship while actively engaging in creating and implementing BI and visualisation best practices.
  • Established an Analytics & Insights framework, directly contributing to its technical and strategic aspects.
  • Fostered a data-driven culture, personally guiding the team's analytical development.

Power BI Project Manager and Technical Analytics Lead - Amazon Connect

Vodafone New Zealand
Auckland, New Zealand
03.2020 - 08.2021
  • Oversaw the Power BI implementation, combining project management with direct, hands-on technical work.
  • Advised on and directly contributed to data governance initiatives, ensuring quality and security.
  • Led the Power BI implementation, directly involved in developing data models and reports.
  • Actively engaged in the Amazon Connect Telephony platform and Chatbot migration, combining leadership with technical execution and Power BI Development for Customer Operations.

Senior Data Engineer/Data Infrastructure Consultant

Luma Analytics
Auckland, New Zealand
03.2019 - 02.2020
  • Personally designed and built Azure Data Lake infrastructure, showcasing my deep technical expertise.
  • Led a critical migration project, directly handling the technical elements and ensuring a smooth transition.
  • Deployed a comprehensive Azure Data Lake solution, directly involved in the technical deployment.
  • Played a pivotal role in Power BI report development, demonstrating my hands-on technical skill.

Data Journalist

Southern Cross Health Society
Auckland, New Zealand
09.2018 - 03.2019
  • Managed project timelines and resources, actively involved in the technical aspects of data analysis and reporting.
  • Developed a data governance framework, directly overseeing its technical implementation.
  • Led the Azure Analytics Data Lake implementation, hands-on with the technical details.
  • Integrated Power BI, personally ensuring the adoption of advanced data visualisation techniques.

Senior Manager Analytics Centre of Excellence

Westpac New Zealand Limited
Westpac New Zealand
08.2014 - 09.2018
  • Provided leadership to a team of twenty, diving into both strategic guidance and technical execution.
  • Managed strategic analysis initiatives, actively participating in developing analytical tools for process improvement.
  • Led cross-functional project teams, directly involved in establishing a reliable data source.
  • Oversaw the Power BI implementation, contributing both as a leader and a key technical player.
  • Advocated for automation and self-service capabilities, significantly reducing the time spent on routine reports by 85%.
  • Developed a Call Reasoning application in Lightswitch (Edison), rolled out to over 300 contact center agents, it was the catalyst for company wide initiatives to improve customer experience.
  • Initiated and facilitated knowledge-sharing sessions, promoting open communication channels within the team.
  • Developed a workflow management tool to efficiently track and assign incoming requests, ensuring effective resource management.
  • Successfully completed an Executive Leadership Program through AUT, enhancing leadership skills and strategic acumen.

Manager Business Intelligence, Analytics, and Customer Experience

Westpac New Zealand Limited
02.2012 - 08.2014
  • Led a team of ten, balancing leadership with hands-on analysis to enhance customer experiences.
  • Advocated for and personally oversaw the implementation of innovative Contact Centre management practices.
  • Drove the transformation of Contact Centre and Operations reporting, actively involved in automation and redesign efforts.
  • Received the Quarterly Legends award for Innovation, highlighting my commitment to creative and impactful technical solutions.

Product Analyst and Insight Manager

Westpac New Zealand Limited
Auckland, New Zealand
01.2009 - 02.2012

Business Intelligence Manager

Standard Bank Group
Johannesburg Area, South Africa
11.2007 - 11.2008

Senior Forecasting & Resource Planner

Standard Bank Group
Johannesburg Area, South Africa
02.2006 - 11.2007

Systems Administrator and campaigns coordinator

Standard Bank Group
Johannesburg Area, South Africa
12.2004 - 02.2006

Home Loans Specialist

Standard Bank Group
Johannesburg Area, South Africa
11.2003 - 12.2004

Education

Executive Leadership - Business Administration and Management, General

The University of Auckland
12.2017

Bsc -

University of South Africa/Universiteit van Suid-Afrika
12.2004

Skills

  • Microsoft Fabric
  • Power BI and Tableau
  • Power Platform (Apps and Automate)
  • DAX and Power Query
  • SQL and Python
  • Databricks and Snowflake
  • Azure Data Factory
  • Data modeling
  • Data storytelling
  • Data governance
  • Business intelligence strategies
  • Data integration
  • ETL processes
  • Dashboard design
  • Self-service BI enablement
  • Data quality and validation
  • KPI development
  • Agile project management
  • Stakeholder engagement
  • Team leadership
  • Cross-functional collaboration
  • Communication and presentation skills

Affiliations

  • gym
  • rugby
  • fishing
  • golf

Timeline

Senior Business intelligence specialist

Australian Agricultural Company (AACo)
03.2024 - Current

BIA Lead

Te Whatu Ora Health New Zealand
07.2023 - 01.2024

Business Intelligence Lead

VINCI Energies
05.2022 - 07.2023

Analytics and Data Science Practice Lead

Watercare Services Limited
08.2021 - 05.2022

Power BI Project Manager and Technical Analytics Lead - Amazon Connect

Vodafone New Zealand
03.2020 - 08.2021

Senior Data Engineer/Data Infrastructure Consultant

Luma Analytics
03.2019 - 02.2020

Data Journalist

Southern Cross Health Society
09.2018 - 03.2019

Senior Manager Analytics Centre of Excellence

Westpac New Zealand Limited
08.2014 - 09.2018

Manager Business Intelligence, Analytics, and Customer Experience

Westpac New Zealand Limited
02.2012 - 08.2014

Product Analyst and Insight Manager

Westpac New Zealand Limited
01.2009 - 02.2012

Business Intelligence Manager

Standard Bank Group
11.2007 - 11.2008

Senior Forecasting & Resource Planner

Standard Bank Group
02.2006 - 11.2007

Systems Administrator and campaigns coordinator

Standard Bank Group
12.2004 - 02.2006

Home Loans Specialist

Standard Bank Group
11.2003 - 12.2004

Executive Leadership - Business Administration and Management, General

The University of Auckland

Bsc -

University of South Africa/Universiteit van Suid-Afrika
Wayde Hatten-Jones