Wayne Horton
Summary
Eager to learn and grow within a role that values positive attitude and strong interpersonal skills. Attention to detail and efficient management of inventory and transactions ensure smooth operations. Ready to utilize and further develop customer service and organizational skills in new role, making valuable contribution to the team.
Overview
10
10
years of professional experience
Work History
Bottle Shop Attendant
Haynes Bar and Grill/Thirsty Camel
06.2022 - Current
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Supported loss prevention efforts by monitoring store activity and reporting suspicious behaviour to management.
- Assisted in the training of new employees by sharing knowledge about best practices for handling cashier duties effectively.
- Managed efficient cash register operations.
Kitchen Hand
Haynes Bar and Grill/Haynes Thirsty Camel
01.2021 - 11.2022
- Cooking Meals
- Prepping food
- Unloading pallets
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisting bottle shop when needed
- Occasionally assisting Bar Staff
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Car Detail Attendant
Magic Hand Carwash
01.2018 - 01.2020
- Trained new staff and staff from other stores
- Take bookings and discuss package options
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Assist manager and general manager as needed
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
Pick Packer
101 EXPRESS LOGISTICS
01.2015 - 12.2015
- UNPACKING SEA CONTAINERS
- PACK SEA CONTAINERS
- RESTRAP TRAILORS TO AUSTRALIAN STANDARDS
- KNOWLEDGE OF FREMANLTE DOCKS
- PERSONAL AND TEAM SAFETY
- COMMUNICATION
- QUALITY CONTROL OF PRODUCT AND EQUIPMENT
- ASSISTING CUSTOMS
- DOCUMENTION INCLUDING MANIFESTS
Education
YEAR 11 CERTIFICATE 1 - FURNISHING, building and construction
Armadale Senior High School
Armadale, WA01.2014
Skills
- Customer service
- Cleanliness and organization
- Multitasking
- Heavy lifting
- Stocking and replenishing
- Adaptability and resilience
- Payment processing
- Credit and cash transactions
- Friendly and helpful
- Time management
- Reliable and responsible
- Positive customer engagement
Timeline
Bottle Shop Attendant
Haynes Bar and Grill/Thirsty Camel
06.2022 - Current
Kitchen Hand
Haynes Bar and Grill/Haynes Thirsty Camel
01.2021 - 11.2022
Car Detail Attendant
Magic Hand Carwash
01.2018 - 01.2020
Pick Packer
101 EXPRESS LOGISTICS
01.2015 - 12.2015
YEAR 11 CERTIFICATE 1 - FURNISHING, building and construction
Armadale Senior High School
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